Store Person

About Early Settler

Early Settler is focused on modern, stylish living. The business offers furniture and homewares that are designed to be both attractive and affordable, helping customers create a home they genuinely enjoy spending time in.

Why this role stands out

Early Settler is seeking people who are enthusiastic about delivering an outstanding customer experience. The team values collaboration, shared goals, and a supportive culture where everyone contributes to success.

• Attractive staff discounts on products
• Wellbeing programs designed to support your overall health
• Opportunities to grow and develop your career
• A friendly, encouraging, and team-oriented workplace

Role overview

The store team is looking for a dynamic Retail Consultant to help deliver excellent in-store service. The position focuses on creating a personalised customer experience, understanding customer needs, and suggesting products that suit those needs. It also plays a key part in meeting sales objectives and store performance measures such as conversion, customer service score, and average transaction value.

Key responsibilities

• Identify customer needs and suggest suitable products
• Stay current on product details so features and benefits can be explained clearly
• Use upselling and cross-selling appropriately, including sharing information about promotions and sales
• Deliver consistently strong customer service throughout every interaction
• Show the company’s values through day-to-day customer engagement
• Maintain the store’s appearance in line with visual merchandising standards
• Handle customer issues promptly and professionally, or escalate them when required

What we are looking for

The ideal candidate enjoys retail and understands how to guide customers through the buying journey. You should be comfortable working as part of a team, motivated by sales targets, and confident in helping bring a customer’s ideas for their home to life. A practical, down-to-earth approach is valued.

• Minimum 2 years of retail experience, preferably in home or lifestyle products
• Ability to connect with customers and understand their vision for their home
• Confident selling approach with a mindset for achieving and exceeding targets
• Strong communication skills and basic computer literacy
• Ability to balance customer service with administrative tasks
• Interest in home styling, furniture, or creating welcoming living spaces is advantageous
• Alignment with the company values: #WeAddValue, #WeAreDistinctive, #WeMakeItPersonal, #WeAreExperts, and #WeKeepItReal
• Physical ability to lift, carry, and move furniture and other items of different sizes as part of regular duties
• Must be an Australian citizen, Australian resident, or already hold the right to work in Australia with a valid visa

Additional information

Due to the number of applications received, only shortlisted candidates will be contacted for interview.