કામનું વર્ણન

About the Company

Pecana develops shelf-stable milks made from pecans. The business already has meaningful marketing traction and a broker network that has produced strong results, including placement with Walmart nationwide and about 4,000 additional retailers. With a healthy pipeline in motion, the company is looking for its first dedicated operations hire to establish, manage, and improve the systems that will support continued growth.

Role Summary

This is a hands-on operational builder position in a lean environment. You will oversee the full day-to-day operations function, including EDI/SPS Commerce, order planning, vendor and 3PL coordination, pricing and negotiation, retailer compliance, and ERP administration. You will also help support sales execution by providing forecasting inputs and ensuring retail readiness. The company uses Cin7 Core today and expects to continue using it; direct experience with that platform is helpful but not mandatory. Prior ERP ownership is required.

Key Responsibilities

You will own the operations backbone across order fulfillment, planning, systems, vendor management, and compliance, while partnering with sales to keep supply aligned with demand.

Manage retailer and wholesaler EDI workflows, including 850, 855, 856, 810, and 945 documents, and ensure accurate, timely ASN transmission through major EDI translators.
Handle the SPS Commerce relationship and associated workflows, including setup for new customer EDI connections and data flow.
Maintain retailer compliance requirements such as routing guides, ticketing and labeling, pack and pallet specifications, and MABD/OTIF-style expectations.
Work with the sales team to turn demand signals from the broker pipeline and marketing calendar into SKU-level weekly supply and allocation plans, while maintaining minimums, maximums, and safety stock.
Schedule production and inbound purchase orders, and coordinate with the 3PL (RJW) on wave, pick, ship, and service-level performance for ambient warehousing.
Administer the ERP system (Cin7 Core), including items, pack configurations, sales and purchase order flows, price lists, EDI integrations, and reporting.
Create dashboards that act as the operational source of truth for inventory, service level, backorders, and forecast accuracy.
Own vendor and 3PL relationships, including quoting, pricing discussions, lead times, and quarterly business reviews.
Maintain landed-cost details in the ERP, such as inbound freight, duties, and accessorial charges, and support updates to price lists.
Coordinate packaging and label changes, GS1/UPC management, case and pallet specifications, and code dating requirements for shelf-stable products.

Success Metrics

The role will be measured by the following outcomes:

At least 98% EDI document accuracy and on-time transmission.
At least 96% case-fill and on-time shipping performance at the 3PL.
No more than 1.0 stockout per SKU per quarter, with forecast error of 20% or lower on A-SKUs.
Less than 10 business days from award to order-ready onboarding.
Zero preventable compliance chargebacks each quarter.

Required Background

The ideal candidate will bring deep CPG operations experience with direct ownership across EDI, retailer compliance, and 3PL execution. Experience with ambient or shelf-stable products is preferred.

3 to 7+ years of experience in CPG operations with direct responsibility for EDI, retailer compliance, and 3PL execution.
Strong EDI mapping knowledge and practical experience; SPS Commerce experience is preferred.
Proven ownership of ERP systems; Cin7 Core experience is a plus, but the ability to learn a new ERP quickly is essential.
Demonstrated ability to plan orders and allocations across multiple channels and retail accounts.
Strong record of managing vendors and 3PL partners, including pricing negotiations.
Advanced proficiency in Google Sheets and Excel, with the ability to transform messy data into reliable operational insight.
Comfort working as a first hire and building processes from the ground up.

Preferred Experience

Launching products into Target and/or Kroger, including portal setup, EDI testing, and routing/compliance requirements.
Experience supporting Walmart vendor or retail rollout processes.
Background in GS1/UPC management and packaging workflows.
Experience working with major EDI providers such as SPS.

Reporting Structure

This position reports to the Director of Operations and Sales.

Work Model and Travel

The role is remote, with light travel expected for trade shows or 3PL audits, approximately 5% to 10% of the time.

Compensation and Bonus Plan

The base salary for this position is $100,000. In addition, quarterly bonuses may be earned based on operational performance:

10% of realized COGS reduction achieved during the quarter.
$1,000 bonus for achieving at least 96% case-fill and on-time ship performance at the 3PL during the quarter.
$1,000 bonus for keeping stockouts at or below 1.0 per quarter.
$1,000 bonus for maintaining zero preventable compliance chargebacks during the quarter.

Benefits and Time Off

Needs-based insurance stipend.
PTO, holiday time, and a home-office stipend.
Minimum of 2 weeks PTO, plus 3 personal days and your birthday off.
Recognized holidays include New Year’s Eve, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the Friday after Thanksgiving, Christmas Eve, and Christmas Day.

First 30/60 Day Expectations

Within 30 days, take control of EDI flows and routing guides, audit item and pricing files, stabilize SO/PO setup in Cin7 Core, and establish baseline inventory and service KPIs.
Within 60 days, reach OTIF and fill targets, eliminate preventable chargebacks, reduce launch lead times, and put scalable playbooks in place for national expansion.

How to Apply

Applicants should send a resume and a short note describing an operations system they built or repaired, along with the measurable impact, to the company email using the subject line: “Operations Lead – [Your Name].”

Employment Terms

This role is at-will. Employment is dependent on authorization to work in the United States.

Equal Opportunity

Pecana LLC is an equal opportunity employer and is committed to inclusive hiring and a diverse workplace.

Operations Lead