કામનું વર્ણન

Role overview

This position sits within the Corporate & Commercial job family and is based in Doha, Qatar. The role focuses on managing a wide spectrum of employee relations work across the group, including grievances, appeals, investigations, conflict handling, and policy interpretation. It also involves preparing summaries and recommendations, partnering with business teams, coordinating with HR Policies and GRC, and maintaining relationships with external stakeholders. The role carries a high degree of independent judgment and includes leading the IT transformation of the employee relations function to support QRG needs.

Key responsibilities

Advise the team and business leaders on employee relations processes, ensuring alignment with labour laws and regulatory requirements.
Handle interactive case discussions with employees to assess compliance and explore reasonable accommodations.
Track disciplinary, grievance, and speak-up investigations, review outcomes and trends, and recommend actions that promote consistency across the group.
Design and deliver training on employee relations topics such as employment regulations, discipline, terminations, ethics, and workforce policies.
Spot control and risk gaps, then recommend corrective actions to reduce exposure through investigation and audit activities.
Represent the organisation in personnel hearings, mediations, and meetings with key outside stakeholders to help reduce conflict and de-escalate issues.
Assess legal and government reporting obligations that affect HR, and ensure policies, procedures, and reporting remain compliant.
Carry out additional department-related duties as assigned by the team lead.
Support team goals and priorities so they remain aligned with wider business objectives.
Review team plans, procedures, and working methods regularly and adjust them where needed.
Oversee staff, manage day-to-day work, recruit, train, develop, and discipline team members to maintain service quality.
Coach and develop employees to support succession planning.
Contribute to national talent development by coaching national developees and preparing them for future growth.

Candidate profile

The ideal candidate should hold a bachelor’s degree or an equivalent qualification and bring at least 8 years of relevant experience. The role requires strong command of both English and Arabic. The successful applicant should be regarded as a subject matter expert who can apply theory in practice with limited supervision, especially in employee relations, investigations, discipline, grievances, and management advisory work. Strong knowledge of employment law, local jurisdictions, and related legislation is important for identifying compliance risks and preventing escalation.

You should be confident guiding employees and managers through sensitive workplace matters, resolving conflict, running individual or group facilitation sessions, and preparing clear written and verbal summaries with conclusions and recommendations. The role also calls for the ability to build effective working relationships across internal and external stakeholders, handle difficult conversations with tact, maintain confidentiality, and deliver training to varied audiences. Experience managing complex projects or programmes, influencing policy and process, and working with a high level of autonomy is essential. The role also requires flexibility to travel as needed, the ability to work independently and with legal and business partners in a fast-paced geographically dispersed environment, strong multitasking and prioritisation skills, and a sound grasp of best practices in a changing field.

Leadership requirements

This is a managerial position that requires the ability to delegate work, set clear direction, manage workflow, mentor team members, build capability, and encourage teamwork across the group.

About the employer

The organisation has grown from four aircraft into a group of 12 businesses and is known for delivering excellence, setting trends, and pursuing ambitious goals. It values innovation, determination, and global collaboration.

Additional information

Reference number: 230192

Location: Qatar, Doha

Closing date: 2026-07-07

Job family: Corporate & Commercial

Applicants should be prepared to travel if required.

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