Executive Personal Assistant

Role overview

This position supports the Founder & CEO of Pivotal Partners in the London office, with most days spent in person. The business is growing quickly, operates across three offices, and works with early-stage software companies building their go-to-market teams. The environment is fast-moving, high-trust, and global in scope, with work spanning London, Austin, and San Francisco.

The role goes far beyond standard diary and inbox management. It is designed for someone who can sit at the centre of a busy, shifting workload and bring structure to it. Business and personal support are closely connected here, and the right person will be comfortable handling both.

What the role involves

You will protect the Founder & CEO’s time, manage priorities, prepare him for key meetings, and keep things moving across both work and personal life. The role may include travel, sometimes at short notice and occasionally internationally. It is a broad, evolving position where the remit can expand as needed.

• Take ownership of a demanding calendar and decide which meetings deserve time, not just where to place them.
• Reschedule and reprioritise as plans change, while keeping everything running smoothly.
• Ensure the Founder & CEO arrives prepared, on time, and ready for key commitments.
• Manage inbox and Slack triage so communication stays under control.
• Prepare briefing notes for important conversations such as client mandates, investor meetings, and board discussions.
• Maintain relationships with clients, candidates, and investors by tracking follow-ups, outstanding items, and next steps.
• Handle personal administration, appointments, household coordination, errands, and pet-related scheduling.
• Support on any additional tasks that arise, as the scope of the role is intentionally flexible.

What you should bring

• Between 2 and 7 years of experience as an Executive Assistant or Personal Assistant, ideally with a founder or senior leader in a fast-changing environment.
• Strong calendar management skills and the ability to stay composed when priorities shift late in the day.
• Excellent written communication, as you may draft messages and correspondence on behalf of the Founder & CEO.
• High discretion and confidentiality, given access to both business matters and personal matters.
• A proactive, flexible mindset with the willingness to do what is needed on the day while still avoiding burnout.
• Comfort with uncertainty and changing plans.
• Readiness to travel occasionally, including trips that may come up at short notice and may be international.
• A good sense of humour and a collaborative attitude in a hard-working team.

Why this opportunity stands out

This role offers close exposure to a strong network of founders, venture capital firms, and operators in the technology sector. Once you understand how the Founder & CEO works, you will have real decision-making room, autonomy, and trust. It is a chance to play a central role in a business that is performing strongly.

Additional information

The position is based in London and is in-office most days. A competitive package is offered. The working style is best described as organised chaos: fast-paced, globally connected, and occasionally unpredictable, with a blend of professional and personal responsibilities.