Customer Service Coordinator

About the Role

We are seeking a dedicated Customer Service Coordinator to join our team in Abu Dhabi. This full-time, office-based position involves managing client interactions, coordinating internal and external communications, and providing essential administrative support to ensure smooth operations.

Key Responsibilities

• Manage incoming calls and inquiries via WhatsApp.
• Greet clients and arrange appointments and meetings.
• Conduct follow-ups with potential leads and scheduled appointments.
• Facilitate communication and coordination between clients and internal departments.
• Offer administrative assistance and generate necessary reports.

Key Requirements

• Fluency in both Arabic and English is essential.
• A minimum of 3 years of relevant professional experience is required.
• Previous experience in a customer service role is necessary.
• Proficiency in administrative tasks and coordination is expected.
• Skilled in using Microsoft Office Suite and Google Workspace applications.
• Excellent communication and interpersonal skills are a must.
• Candidates must be currently residing in Abu Dhabi.

Additional Information

This is an office-based role located in Abu Dhabi, UAE.