Retail Sales Supervisor

About the Role

As a Retail Sales Supervisor at PUMA Group in the Greater Bremen Area, you will help drive store performance, customer experience, and team success in a full-time, on-site retail environment. The role is centered on delivering strong commercial results while upholding PUMA’s service, visual, and operational standards.

PUMA values SPEED & SPIRIT, reflected in its focus on being driven, vibrant, together, and authentic. Applications are open to all genders. PUMA is also a global sports brand with footwear, apparel, and accessories, operating in more than 120 countries with about 22,000 employees worldwide.

Your Mission

• Work with the Store Manager to ensure the store consistently meets or exceeds sales, KPI, and profitability targets through smart planning, cost control, and excellent service.
• Maintain a high level of customer satisfaction by delivering on PUMA’s values and service standards, and by ensuring sales, exchanges, refunds, and promotional discounts are processed accurately at the register in line with policy.
• Support the Store Manager in recruiting, training, developing, coaching, motivating, and retaining a strong, performance-focused team.
• Oversee loss prevention awareness and education programs, and take responsibility for loss prevention and operational compliance within the store.
• Monitor and enforce visual merchandising guidelines so the store presentation consistently meets or exceeds PUMA standards.
• Be open to development opportunities at other locations within Germany or Europe.
• Join the team in a full-time capacity.

Your Profile

• 1–2 years of sales experience, ideally in a customer-focused retail setting, preferably in clothing or footwear.
• Strong enthusiasm for the PUMA brand.
• A customer-first, dependable, and approachable personality.
• Strong communication and motivational abilities.
• Good organizational skills and solid time management.
• Comfortable speaking to large groups and delivering presentations.
• Commercial awareness and a good sense of financial discipline.
• Basic computer skills, including working knowledge of MS Office tools such as Outlook, Word, Excel, PowerPoint, and internet use.

Benefits

• 35 days of vacation plus 6 additional days off for full-time employees.
• Vacation pay and an annual special payment.
• An open-ended contract is available with 2 years of retail experience.
• Reimbursement for public transport to work through a job ticket.
• Flexible working time account.
• Employee discount in stores and on puma.com, including for friends and family.
• Online and in-person workshops and training led by certified PUMA trainers.
• Online language courses through Busuu.
• Bike leasing.
• Corporate benefits.

Equal Opportunity

PUMA offers equal opportunities to every applicant, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. The company does not tolerate harassment or discrimination of any kind.

PUMA states that real people review every application with fairness, transparency, and equal opportunity in mind. Automated systems or AI tools are not used to make hiring decisions. AI may only support limited administrative steps, such as interview scheduling, and does not affect selection outcomes.