Facilities Manager

About ABYAT

ABYAT is a major retail destination in the Middle East, covering 22,000 square meters and featuring more than 22,000 products for home improvement and related needs. Its assortment includes tiles, wallpapers, lighting, kitchen fixtures, and many other categories, all presented in a single, customer-focused store experience. The company was founded in September 2005 and has expanded from Kuwait into Saudi Arabia, with further growth planned in Qatar and the UAE.

Role Summary

The Facilities Manager will oversee the full scope of facilities operations across assigned ABYAT locations in Riyadh, handling both hard and soft services. The position focuses on keeping assets available, ensuring statutory and HSE compliance, planning and delivering maintenance work, managing vendors, controlling costs, and maintaining operational readiness in line with internal policies, procedures, SLAs, KPIs, and business needs.

Facilities Operations

This role is responsible for organizing and directing the day-to-day delivery of facilities services. It involves turning contract requirements into site plans, service standards, and measurable performance targets, while also creating coordinated schedules for preventive maintenance, manpower, vendors, consumables, spare parts, and seasonal needs. The manager must also identify critical systems, operational risks, escalation routes, and continuity measures.

Hard Services and Asset Care

The job includes supervising preventive and corrective maintenance for HVAC, electrical, lighting controls, plumbing, drainage, fire detection and firefighting systems, generators, UPS, BMS, elevators, and other essential building systems. Maintenance work must meet OEM guidance, safety requirements, and legal obligations. The manager is also expected to review alarms, asset performance, and repeated faults, approve shutdowns and energization activities, and maintain complete asset registers with technical and lifecycle details.

Soft Services

Responsibilities extend to cleaning, security, pest control, landscaping, waste handling, hygiene services, and related support functions. The manager will define cleaning routes, service frequency, quality benchmarks, inspection methods, and audit cycles, while ensuring customer-facing and public areas are kept to the required standard. Additional coverage must be arranged for busy periods, events, tenant movements, and other operational changes.

Contractor and Vendor Oversight

The position requires preparation of scopes of work and RFQs for facilities services, maintenance contracts, and minor works. It also includes participating in technical and commercial assessments, recommending vendors within delegated authority, mobilizing service providers, leading progress and HSSE discussions, confirming completion against agreed scope and SLAs, managing renewals and corrective actions, and checking invoices against delivered work before supporting payment processing.

Budgeting and Reporting

The Facilities Manager will contribute to annual OPEX and CAPEX planning, track expenses, and keep facilities work within approved budgets. Cost improvement is expected through tighter scope definition, review of service frequency, better vendor selection, spare parts planning, and energy-saving initiatives. Regular reporting is required, including monthly updates covering planned and corrective maintenance, SLA/KPI performance, incidents, NCRs, utilities, vendor performance, budget position, risks, opportunities, and improvement actions.

HSE, Compliance and Risk

The role carries responsibility for enforcing HSE controls, permit-to-work processes, risk assessments, lockout/tagout, and safe work practices. It also involves ensuring that statutory inspections, certifications, permits, checklists, and life-safety records are up to date and available. Emergency systems such as fire pumps, alarms, generators, UPS, emergency lighting, and elevator rescue readiness must remain functional, while drills, audit close-outs, and a live risk register are maintained.

CAFM / CMMS and Documentation

Strong discipline in CAFM/CMMS use and records management is essential. All work orders must contain accurate scope details, timestamps, manpower information, parts used, photographs, signatures, and proof of completion. The manager will also maintain logbooks, permits, certificates, maintenance evidence, and compliance records, while analyzing recurring faults to refine preventive maintenance routines and other corrective actions.

Projects, Renovations and Mobilization

The role includes leading minor projects, renovations, and facilities improvements as assigned. This covers reviewing drawings, specifications, BOQs, method statements, risk assessments, and execution plans, then supervising work, monitoring contractors, managing snags, and ensuring a proper handover. The manager will also support new-site mobilization, including asset capture, tagging, PPM setup, emergency planning, and handover to steady-state operations.

Energy and Utilities

The Facilities Manager will track electricity and water usage across the site, investigate unusual consumption, leaks, and metering problems, and implement practical conservation measures such as better set-point control, schedule optimization, and low-cost retrofits. Savings, return on investment, and performance gains must be monitored and reported.

Stakeholder Coordination

The role serves as the main point of contact for internal teams, landlords, tenants, consultants, vendors, contractors, and authorities. It includes handling approvals, communications, escalations, inspections, service recovery, and compliance coordination, while working closely with Procurement, Finance, HSE/LP, Helpdesk/CAFM, Operations, and senior leadership to support smooth facility operations.

Qualifications

The ideal candidate has 8 to 10 years of experience in facilities management, including at least 4 years in a supervisory or leadership position. Experience should include managing complex, multi-system facilities and multiple vendors or contractors. Strong technical exposure to hard services and soft services is required, along with experience in preventive and corrective maintenance, asset management, root-cause analysis, lifecycle planning, contract and vendor management, scope preparation, RFQs, bid evaluation, SLA/KPI monitoring, budgeting, cost control, invoice validation, CAPEX/OPEX planning, and variance reporting. Hands-on use of CAFM/CMMS tools and accurate documentation skills are necessary. Knowledge of HSE, statutory compliance, emergency readiness, audits, inspections, permits, and certifications is also expected. Experience with minor projects, renovations, drawings, BOQs, commissioning, testing, snagging, and handover is preferred. Advanced reporting capability in Excel, PowerPoint, dashboards, and performance reports is also needed.

Additional Information

This is a full-time, on-site position based in Riyadh, Saudi Arabia.

No salary or stipend information was provided.

No vacancy count, start date, or application deadline was stated.

Experience in hard services, soft services, budgeting, vendor management, and facilities systems is central to success in this role.