Business Operations Analyst

Role overview

This opportunity is being shared for a partner employer, which will handle the application review and all subsequent hiring steps. The hiring company is seeking a Business Operations Analyst located in the United States.

The role is focused on the intersection of operations, systems, and data. You will support multiple teams across Sales, Marketing, Customer Success, Finance, and Operations by refining workflows, keeping key systems running effectively, and improving reporting and data reliability. The job blends analytical thinking, process improvement, and systems management to help the business operate efficiently at scale. You will work with internal stakeholders to turn business needs into practical, scalable solutions, while also spotting opportunities to automate work and increase efficiency. This is a collaborative and fast-moving environment where your contributions will directly influence everyday execution and the organization’s long-term operational strength.

Accountabilities

• Work with teams across the business to review, streamline, and improve end-to-end processes.
• Help administer and continuously enhance major business platforms, including CRM, ERP, and marketing automation systems.
• Investigate system problems, handle requests for enhancements, and suggest changes that improve efficiency.
• Create, maintain, and improve dashboards and reporting assets used by Sales, Marketing, Customer Success, and leadership.
• Protect data quality by keeping information accurate, consistent, and usable through governance and cleanup efforts.
• Support integrations and workflows across tools such as Salesforce, HubSpot, NetSuite, and related systems.
• Coordinate with vendors and internal stakeholders to identify automation opportunities and strengthen platform performance.
• Assist with onboarding, system access setup, documentation, and internal training materials.
• Build and maintain SOPs, process guides, and operational knowledge resources.
• Use automation and AI-enabled tools to simplify reporting, documentation, and day-to-day operational work.

Requirements

• At least 3 years of experience in business operations, revenue operations, sales operations, or business systems roles, ideally within a SaaS or technology setting.
• Hands-on experience with CRM tools such as Salesforce; direct administration experience is considered an advantage.
• Familiarity with platforms such as HubSpot, NetSuite, or similar business systems.
• Working knowledge of integrations and automation tools like Zapier, Celigo, Informatica, or comparable solutions is a plus.
• Strong analytical ability to interpret data and uncover opportunities for process improvement.
• Experience producing reports, dashboards, or other performance-tracking tools for business users.
• Excellent organization and prioritization skills, with the ability to manage several tasks in a dynamic environment.
• Clear communication skills and the ability to translate business needs into technical or operational action.
• A collaborative approach and comfort working with multiple departments and stakeholders.
• Curiosity and adaptability when learning new systems, tools, and technologies.

Benefits and additional information

The compensation range for this role is USD 70,000 to 85,000 per year. The position also includes equity participation, medical, dental, and vision coverage, a 401(k) plan with company matching, flexible paid time off, and support for home office and internet expenses. The company offers a remote-first setup for candidates based in the United States, along with growth opportunities and internal mobility. You will also gain exposure to modern SaaS tools, systems, and operational frameworks in a team culture centered on collaboration, data, and continuous improvement.

Application and privacy information

The application and next steps are handled directly by the partner employer. The hiring process uses an AI-assisted matching approach to help surface candidates who best fit the role’s core requirements, and the shortlisted profiles are then shared with the employer for final review. Final decisions, interviews, and assessments are managed by the employer’s internal team.

By applying, you acknowledge that the platform processing the application may use your personal data to assess candidacy and share relevant information with the hiring employer under applicable data protection principles, including legitimate interest and pre-contractual processing where relevant. You may exercise data rights such as access, correction, deletion, and objection at any time. AI tools may also be used to support parts of the recruitment workflow, including resume review and response analysis, but human judgment remains central to hiring decisions.