Transportation Operations

About JINGDONG Logistics

JINGDONG Logistics (JD Logistics), part of JD.com, is a tech-led logistics and supply chain company focused on automation, intelligent fulfillment, and data-driven operations. Its services cover warehousing, line-haul transport, last-mile delivery, bulky goods logistics, cold chain, and cross-border movement, helping businesses run faster and serving customers more reliably.

The company operates a large global logistics network, with more than 3,600 warehouses covering over 34 million square meters. Its smart supply chain network combines highly automated storage with international transport capabilities, and includes 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions through the JoyLogistics and JoyExpress brands.

What This Role Involves

This position is focused on transportation operations management. You will be responsible for improving transport flow end to end, from collection and sorting through transit and final delivery. The role also covers carrier management, route and capacity planning, operational monitoring, customer issue handling, and team capability development.

Key Responsibilities

• Build and refine transportation plans based on business requirements, improving the full transport journey from pickup to delivery.
• Optimize routes and operating methods to reduce returns, increase efficiency, and lower overall logistics costs.
• Set and improve standard operating procedures for transportation activities.
• Assess, choose, and manage carriers, including creating performance review methods and handling day-to-day operational exceptions.
• Coordinate transport resources, open or develop new channels where needed, and improve route and capacity allocation.
• Track live transportation performance indicators such as cost, efficiency, and profit or loss, and raise alerts when issues appear.
• Review operational data to find improvement opportunities and turn them into practical action plans.
• Handle customer requirements across the service cycle and manage complaints or claims in a timely manner.
• Work closely with internal teams and outside partners to keep transportation operations running smoothly.
• Set team objectives, assign work, coach team members, and support training and skill development.
• Build capability within the team to strengthen professional knowledge, service mindset, and long-term operational performance.

Working Style

The role is based onsite in Sydney, New South Wales, Australia and sits within a collaborative, fast-moving environment that values ownership and strong execution.

Additional Information

The source description included a company website for more information, but no application link is provided here. Salary details, opening count, education criteria, application deadline, notice period, and start date were not specified.