Support Worker

Company Overview

Paramount Healthcare & Wellbeing Services is a care-oriented provider committed to helping people remain safe, comfortable, and respected in their own homes and local communities. The service team partners with clients, families, and healthcare professionals to deliver tailored support that reflects each person’s goals and needs. Its work covers everyday living assistance, participation in community life, and general wellbeing support, while fostering a culture built on respect, integrity, inclusion, and safety for both clients and staff.

Role Summary

This on-site Support Worker position in Traralgon, Victoria is a full-time role. The job focuses on delivering person-centred support to clients with daily living tasks, helping them maintain independence and quality of life. Work includes personal care, meal preparation, light household duties, and medication prompting in accordance with care plans. The role also involves supporting access to the community for appointments, shopping, and social outings, while encouraging physical, emotional, and social wellbeing.

Key Duties

The Support Worker is expected to assist clients in a respectful and person-centred manner, maintain accurate records, follow safeguarding and risk procedures, and communicate clearly with clients, families, and healthcare professionals. The role also requires reporting any changes in client needs, following organisational policies and standards, and contributing to a positive team environment.

Qualifications and Capabilities

Applicants should have experience in support work or another direct care role with a strong person-centred approach. Strong communication and interpersonal abilities are important for building trust, listening well, and working collaboratively. A good understanding of safeguarding, duty of care, privacy, and professional boundaries is required, along with a commitment to ethical and safe practice. Basic digital skills are needed to use care systems, smartphones, tablets, and electronic documentation tools. A relevant qualification in Individual Support, Disability, Aged Care, Community Services, or a related area is preferred, or the candidate should be working toward one. Current First Aid and CPR certification is also needed. Candidates must be able to work on-site in Traralgon, VIC, be reliable and punctual, and handle manual tasks in line with training. A current police check, working with children or vulnerable persons clearance, and a valid driver’s licence with access to a reliable vehicle where necessary are also required.

Additional Information

The source text notes that this role may be offered on a full-time, part-time, or casual basis, although the position has been structured here as full-time to match the provided employment type. No salary, openings, start date, or application deadline were stated.