Solutions Architect

About Cohere

Cohere is a security-first enterprise AI company focused on building advanced foundation models and complete products that address practical business needs. The company develops and deploys frontier AI models for enterprise teams creating AI solutions, with the aim of accelerating real-world adoption of AI. Its teams include researchers, engineers, designers, and other specialists who care deeply about the quality and impact of their work. Cohere operates globally and is co-headquartered in Toronto and San Francisco, with offices in London, New York City, Montreal, Seoul, Germany, and Paris.

Role overview

Cohere is hiring a founding Solutions Architect for Saudi Arabia to help expand the business across KSA and the broader GCC region. In this role, you will work closely with Account Executives, partners, and executive leadership to explain the value of Cohere’s technology to the market and build on the momentum of customers such as STC.

Solutions Architects at Cohere work at the intersection of forward-deployed engineering and AI transformation. They are expected to be technically strong, trusted by customers and internal teams, strong advocates for Cohere’s products, and thought leaders in applied AI.

What you will do

You will gain a detailed understanding of customer pain points, align those needs to Cohere’s solutions, and act as the technical advisor responsible for the customer relationship with key stakeholders. Your work will support product adoption, surface customer feedback, and help shape future product direction.

This is a hands-on role that requires both strategic thinking and execution. You will lead the design and delivery of customer pilots that demonstrate Cohere’s value to enterprise and government clients. You will also translate business goals into technical solutions, own the customer narrative, serve as the customer’s voice internally, and work with the product team to improve the platform. In addition, you will help develop technical champions within customer organizations to improve adoption and gather insights.

A typical day may include leading technical discussions with customers, designing enterprise architectures for North deployments, answering detailed questions about Cohere and its technology, supporting customer evaluations and pilots, creating processes that help the solutions architect function scale, partnering with Product and Engineering to better match customer needs, and collaborating with partners to accelerate their customers’ success.

Requirements

This role is a strong fit for someone with at least 5 years of customer-facing technical pre-sales or post-sales experience in roles such as Solutions Architect, Solutions Engineer, Sales Engineer, or Digital Strategy Consultant. You should have a genuine interest in Generative AI and a solid understanding of the strengths and limitations of generative LLMs and other AI technologies.

You will also need familiarity with foundational machine learning concepts such as training and evaluation, excellent communication skills, and the ability to move comfortably between executive conversations and deep technical discussions. The environment is ambiguous and fast-moving, so success here requires comfort working without much structure and the ability to create effective processes in unstructured settings.

Comfort with Python and assistive coding tools is expected. Preferred experience includes at least 2 years building or deploying NLP, AI, or LLM solutions, experience tailoring models to specific business or organizational goals, and experience deploying in cloud environments such as AWS, GCP, Azure, or OCI. Native-level Arabic is mandatory.

Perks and benefits

Full-time employees receive a weekly lunch stipend of $75/£75 or the local equivalent, comprehensive health and dental coverage with a separate mental health budget, RRSP matching, 401K, or pension benefits, and 100% parental leave top-up for up to 6 months for either parent.

Employees also get annual enrichment support for arts and culture, fitness and wellness, quality time, and workspace improvements, along with learning support for conferences, courses, and coaching. The company offers 6 weeks of paid vacation, a travel budget for visits to other offices when working remotely, and an annual company offsite.

Cohere is remote-friendly. Team members can work from offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and additional locations as they grow. On-site staff receive a daily lunch program, snacks, and regular community and social events. Those not located near an office can use a co-working benefit. Everyone also receives a $500 home office stipend to set up their workspace.

Additional information

If your background does not match every requirement exactly, you are still encouraged to apply. Cohere is committed to an inclusive workplace and provides equal opportunity to candidates from all backgrounds. If you need accommodations during the hiring process, the company invites you to submit an accommodations request so they can support your needs.

Cohere may use AI-enabled tools to help screen and assess applicants for this role. These tools assist recruiters in identifying potentially qualified candidates, while still allowing human review and consideration of applications.