Shipping Clerk

Position Summary

Reporting to the Shipping Supervisor, this role handles the invoicing of customer orders received through the order desk and provides administrative support for delivery planning and pick-up coordination. The position also involves coding orders, issuing invoices, processing warehouse releases and stock transfers, reconciling carrier accounts, keeping customer inventory records up to date, and preparing export paperwork as well as government-required forms.

Key Accountabilities

• Prepare and process invoices along with inter-company orders.
• Enter and maintain records for raw product, FFP product, tub inventory, and pallet inventory.
• Support strong service delivery and help maintain positive customer relationships.
• Compile reports and complete the required documentation.

Requirements

• Completion of Grade 12 and experience with data entry.
• At least 2 years of experience in a comparable role.
• Working knowledge of Microsoft Office, especially Word, Excel, and Outlook.
• Strong verbal and written communication abilities.
• Background in customer service or shipping is considered an advantage.
• Experience with export shipping would be an asset.
• Must be adaptable, able to perform well under pressure, detail-oriented, and capable of handling multiple tasks at once.
• Strong communication skills are required.