Retail Sales Associate

About the role

Verizon is looking for a full-time Retail Sales Associate to join its store team in Bossier City, Louisiana. This position is focused on helping customers discover the right technology and services while contributing to store sales and overall business growth. You’ll work in a people-centered environment that values ideas, learning, collaboration, and community impact.

What you’ll do

• Drive retail revenue by using your interest in innovative technology and strong customer service to support Verizon’s growth.
• Identify customer needs by building rapport and asking thoughtful questions.
• Recommend products and solutions that create a complete and effective sales experience for each customer.
• Convert opportunities into sales through clear, confident communication and simple tech guidance.
• Keep building your skills through ongoing training and develop operational knowledge in merchandising and inventory.
• Reach out to existing Verizon customers by phone or text to promote products and services when appropriate.
• Represent Verizon at community events and other off-site activities to help grow the customer base.

Compensation

Base pay for this role ranges from $16.00 to $21.00 per hour, with the potential to earn up to $18,000 per year in individual commissions when sales goals are achieved. High performers may earn an additional $14,500 or more in commissions, which can bring total annual earnings to $65,000+ to $75,500+. Pay can vary based on location, hours worked, and performance. This is a commission-based role with upside for strong results.

Benefits and perks

• Medical, dental, and vision coverage starting on day one
• 401(k) plan with company matching up to 6% of eligible contributions, plus qualified student loan repayment options
• Sales recognition programs with past rewards including domestic and international trips, gifts, and other incentives
• Five weeks of paid time off, including vacation, holidays, and personal days
• Eight weeks of paid parental leave for eligible new parents, with potential for up to 16 weeks for the birthing parent when combined with short-term disability
• Up to $8,000 per year in tuition assistance
• Discounts of up to 50% on Verizon products and services
• Additional discounts on attractions, automotive, travel, and more

What we’re looking for

• A high school diploma or GED
• At least 1 year of relevant experience, gained through work history and/or military service
• Availability to work evenings, weekends, and holidays, with schedules provided four weeks in advance
• Willingness to take extra shifts during busy periods such as summer, November through December, and peak vacation seasons
• Sales experience in a commission-based setting is a plus
• Experience speaking with customers to recommend solutions is a plus
• Prior customer service experience is also preferred

Work arrangement

This is a worksite-based position, and the employee will work onsite at a designated location. The role is scheduled for 40 hours per week.

Hiring and assessment

Applicants may be asked to complete an assessment that takes about 19 minutes. If selected to continue, a recruiter will follow up with more details and answer questions about the position.

Equal opportunity

Verizon considers qualified applicants without regard to veteran status, disability, or other protected characteristics.

Additional benefits information

Depending on the role, employees may also be eligible for short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance. The company also offers up to 8 paid holidays each year, up to 6 personal days per year, paid parental leave, adoption assistance, tuition assistance, and other incentives. Employees may receive premium pay such as overtime, shift differential, holiday pay, or allowances, depending on the role. New hires receive up to 15 vacation days per year, which increases with service. Part-time employees may have access to some benefits depending on their circumstances.