Picker 38 hours

About the role

This position follows a fixed weekly pattern: Sunday 09:00–17:00, Monday to Wednesday 10:30–19:00, and Thursday 09:30–19:00. You’ll support customers across different parts of the store, so the work changes from day to day. Tasks may include replenishing shelves, operating tills, checking stock levels, or picking orders for delivery. The main aim is to make sure customers receive what they need quickly, efficiently, and to a high standard.

The right person will bring a positive, hands-on attitude, a strong focus on service, and a willingness to go beyond the basics for customers.

Key responsibilities

You will handle accurate order picking and despatch using a handheld terminal, and you must alert the manager if anything does not match.

You will check product condition, shelf life, and packaging strength before items are prepared for delivery.

You will maintain a high level of customer service while processing deliveries promptly and meeting target requirements.

You will also deal courteously with delivery staff and respond appropriately to questions or complaints, escalating more complex issues to the appropriate person.

What you need

You should be comfortable working to agreed picking targets and maintaining a can-do approach throughout the day.

You need to care about customer service and be ready to put in the extra effort to support shoppers.

You must be reliable, punctual, and presented appropriately at all times.

Benefits and perks

• A Booker colleague card with 10% off purchases at Booker, plus triple discount events up to three times each year.
• After 3 months, eligibility for a Tesco colleague discount card offering 10% off most purchases, rising to 15% for 4 days after every four-weekly pay day, 13 times per year, plus 10% off at Tesco Cafe and 20% off F&F items.
• 10% off pay monthly and SIM-only deals with Tesco Mobile, along with other offers during the year.
• Up to 30% off car, pet, and home insurance through Tesco Bank, subject to terms and conditions.
• A free eye test when you spend £50 or more, plus 30% savings on glasses, prescription sunglasses, and contact lenses when spending £50 or more.
• 50% off health checks at Tesco Pharmacy.
• Discounted RAC breakdown cover.
• Access to an offers and discounts website, including savings on everyday purchases and a cycle-to-work scheme.
• After 3 months, the option to join the annual Save As You Earn share scheme and buy Tesco shares at a discount in the future.
• A pension scheme where you can contribute up to 5% and Booker will match it.
• Life assurance covering up to three times annual pay.
• Health and wellbeing support, including a 24/7 confidential Employee Assistance Programme and Virtual GP services for you and your family.
• A generous holiday package.

About Booker

Booker is the UK’s leading wholesaler of food and drink, serving independent retailers, caterers, and small businesses from locations across the country. The business operates more than 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, and 6 support centre locations across the UK.

Diversity, flexibility, and inclusion

Booker says everyone should feel welcome regardless of background. The company encourages open conversations about flexible working, including support for people at different life stages such as early career, caring responsibilities, parenthood, retirement, or other personal changes. Booker is also a Disability Confident Committed Leader and aims to provide an inclusive and accessible hiring process. For accessibility support, candidates can contact recruitment@bookergroup.com.

Additional information

If the role involves working before 6:15 am or after 9:45 pm, or includes work in warehouse, beers, wines & spirits, or driving areas, applicants must be over 18.

When there is a high number of applicants, the role may close earlier than the published end date so applications can be managed properly. Individual feedback is only available to candidates who attend an interview.

Booker Group is part of Tesco plc but is run separately from Tesco’s core business, so the employee benefits differ from those offered at Tesco.