Operations Head, Supply Base

Job Summary

This position is intended to support the launch and early-stage running of a new supply base operation in Saudi Arabia, aligned with the wider group plan to develop a supply base setup at Ras Al Khair Port.

Key Responsibilities

• Shape and refine operating approaches so they comply with the requirements of Saudi Port Authorities, the Coast Guards, and the Customs (Zakat) office inside the port area.
• Lead supply base execution activities with responsibility for achieving revenue and margin targets across supply base operations and ship repair services within the port.
• Build relationships with new customer segments and ensure responsive, customer-focused support for marine and offshore clients operating in KSA.
• Maintain a strong working knowledge of vessel movement procedures in accordance with Port Authority (Mawani) and coast guard rules.
• Coordinate with Mawani harbour tugs whenever vessel movement support is required.
• Organize and deliver stevedoring activities to ensure vessels are handled safely and securely when arriving at the supply base.
• Understand the logistics and operational services typically delivered through a supply base.
• Understand project load-out operations using SPMTs and cranes for moving modules, blocks, and subsea pipelines onto a laydown barge.
• Work with clients’ marine warranty surveyors to confirm that sea fastening and load-out activities are completed according to surveyor instructions.
• Actively follow up with prospective clients to promote PFMC capabilities and service offerings and help generate additional revenue.
• Manage customer site enquiries and coordinate with the commercial team to ensure prompt responses.
• Track tenders with customers and agents, including negotiation of contracts and projects.
• Ensure the commercial estimator prepares tender pricing on time.
• Oversee client management activities for PFMC within the port.
• Supervise the PFMC operations team to keep critical stock of materials and consumables at optimal levels.
• Make sure internal stakeholders understand and follow contractual commitments, and identify situations where processes may breach regulations.
• Evaluate risks and provide recommendations based on analysis of factors affecting business decisions.
• Support change management activities, including negotiating and settling change or variation orders with clients.
• Review current commercial management procedures and policies and provide practical feedback to improve and update them.

Requirements

• At least 5 years of relevant experience in operations related to Saudi ports or supply base activities, with strong familiarity with Mawani, Coast Guard, and Customs regulatory functions preferred.
• Comfort using Microsoft Excel and Word.
• Experience with SAP Project Management.
• Experience with Microsoft Project.
• Prior team management experience.

Education

Bachelor’s degree in Marine Engineering or Naval Architecture is required.

Additional Information

The role is centered on establishing and running supply base operations in support of the group’s long-term direction in Saudi Arabia.