Guest Relations & Back-up Sales

About the Role

Cloud Spaces is looking for a driven Guest Relations & Back-up Sales professional to join its Riyadh team. The position is designed for someone who enjoys working with people, supporting sales activity, and helping run day-to-day office operations in a high-end coworking setting.

What You Will Do

• Act as the first point of contact for clients and guests, ensuring every interaction reflects the company’s premium service standards.
• Assist the Center Manager with sales efforts, membership renewals, and overall client satisfaction.
• Handle client onboarding, daily check-ins, and follow-up communication to support a smooth customer experience.
• Track and manage leads, support upselling efforts, and keep CRM information up to date and accurate.
• Step in at reception when needed to keep front-desk operations running smoothly.
• Help with invoicing support, collections, and routine administrative tasks in a careful and professional manner.

Performance Expectations

• Maintain strong client satisfaction and retention levels.
• Meet sales conversion goals and complete certification as a back-up seller.
• Support a well-organized, efficient, and professional team environment.

Qualifications and Competencies

• Prior exposure to client service, customer support, or sales assistance is an advantage, though genuine interest in these areas is also welcomed.
• Clear communication skills, strong interpersonal ability, and polished professional presentation are important for this role.
• You should be organized, proactive, detail-oriented, and focused on achieving results.
• Experience with CRM tools, Microsoft Excel, and basic billing work is preferred.

Why This Role Stands Out

This opportunity offers hands-on experience in a premium client-facing environment, with room to grow in guest relations, sales support, and operational responsibilities inside a modern and forward-looking organization.