Field Technical Service Representative

Role overview

Best Buy Canada is seeking a field technical service representative, known internally as a field service agent. The company is looking to hire right away, and prior experience is not needed. If you already use technology in everyday life, that background will serve as a starting point, and full training will be provided.

This position is based in Abbotsford, British Columbia, and is part of Best Buy’s retail team. It offers an opportunity to build your career while helping customers with in-home technology services.

Key duties

• Deliver, install, and repair current technology products in customers’ homes.
• Assist customers in identifying the right technology solutions and answer their questions.
• Keep service vehicles and equipment in proper working condition.
• Consistently provide a strong customer experience through professionalism and service-focused behaviour.

What the employer is looking for

• Applicants must be 18 years of age or older.
• A valid driver’s licence is required, along with a clean driving abstract.
• The role requires the ability to lift up to 50 lbs.
• Successful completion of a criminal background check is necessary.
• Candidates should be eager to help and support customers.
• Flexibility is important in a fast-moving environment with changing needs.

Benefits and workplace experience

• Staff discounts on technology products.
• Competitive pay and benefits package.
• Flexible scheduling based on business requirements.
• Helpful leaders who prioritize employee wellbeing.
• A welcoming, enjoyable, and collaborative team culture.
• Training opportunities designed to build transferable skills and support certification goals.

About the company

Best Buy is known across Canada as a destination for consumer technology and aims to provide a workplace built on inclusion and recognition. The organization is committed to maintaining a diverse and inclusive retail workforce that is enthusiastic about technology.

Career growth opportunities may include advancement into roles such as senior field service agent or field services team lead.

Compensation

The base hourly wage for this position is between $18.25 and $21.45. Pay may differ by province, and the advertised wage reflects the location listed for this opening.

Location and vacancy note

The job location is #4 - 32900 South Fraser Way, Abbotsford, BC V2S 5A1. This posting is for one available position.