Ecommerce Listing Agent

Company Overview

Surat is a fast-expanding commercial center with active trade, manufacturing, retail, textile, jewelry, and new-age online commerce activity. The hiring organization works within this energetic market and is focused on strengthening its presence across major ecommerce marketplaces. The role is suited to someone who can contribute ideas, refine workflows, and help drive steady, long-term growth in online operations. The workplace values dependable performance, close attention to detail, and a strong focus on customer needs.

Role Summary

This is a full-time, on-site position in Surat for an Ecommerce Listing Agent. The main responsibility is to build, refresh, and improve product listings across multiple online marketplaces. The job involves writing effective product titles and descriptions, assigning correct product attributes, uploading images, and keeping pricing, inventory, and promotions aligned with current data. The role also includes working with internal teams to collect product details, monitoring how listings perform, spotting inactive or suppressed listings, and coordinating with marketplace support when issues arise.

In addition, the position includes handling basic customer questions related to listings, helping with order or return-related support when needed, and maintaining clear records of listing updates and changes.

Key Responsibilities

• Create and update product listings across ecommerce marketplaces with accurate content and formatting.
• Prepare concise, clear product titles and descriptions that improve visibility and shopper understanding.
• Assign correct product attributes, categories, and supporting details for each listing.
• Upload and manage product images as per marketplace requirements.
• Track inventory, pricing, and promotional details to ensure information stays current.
• Check listing performance regularly and suggest improvements based on the data.
• Identify and resolve problems such as inactive, suppressed, or incorrectly displayed listings.
• Coordinate with marketplace support teams whenever listing issues require escalation.
• Communicate with internal teams to gather product information and maintain listing accuracy.
• Respond to basic customer inquiries related to products and listings.
• Support order or return-related tasks when required.
• Keep well-organized records of listing activity, edits, and status changes.

Qualifications and Requirements

• Strong analytical ability to assess listing results, recognize patterns, and recommend practical improvements.
• Good customer service mindset for answering simple questions and supporting a positive buyer experience.
• Clear written and verbal communication skills for content creation and team coordination.
• Working knowledge of ecommerce platforms and listing tools.
• Ability to handle several listings at once while maintaining accuracy.
• Basic understanding of sales concepts, including pricing and promotional support.
• Careful attention to detail and solid organizational habits.
• Comfort working in a fast-paced environment with multiple priorities.
• Basic data entry and spreadsheet skills; familiarity with MS Excel or Google Sheets is preferred.
• Experience in ecommerce operations, online merchandising, or marketplace management is helpful, though not mandatory.
• Minimum secondary education required; a diploma or degree in business, commerce, marketing, or a related subject is an added advantage.

Additional Information

The role is focused on sustained ecommerce growth, process improvement, and team collaboration in a competitive market environment.

No stipend or salary amount has been specified in the source information.