Customer Care Executive
Bengaluru, Karnataka, India · Jornada completa
Sé el primero en postularte
- Experiencia
- Cualquier
- Salario
- INR 225,000 – INR 425,000 / year
- Vacantes
- 1
- Al corriente
- Hace 2 semanas
- Modo de trabajo
- En la oficina
- Educación
- Cualquier graduado
- Elegibilidad
- Graduation is not mandatory. Candidates with strong English communication and the ability to work rotational shifts can apply.
- Reanudar
- Se requiere solicitud
Dónde trabajarás
Descripción del trabajo
Role Overview
This opening is for a customer care executive in a BPO environment based in Bengaluru. The role focuses on handling customer interactions, resolving issues, and ensuring a smooth support experience.
Key Responsibilities
- Respond to customer queries and share accurate information in a clear, helpful manner.
- Work through customer concerns and complaints until a suitable resolution is reached.
- Use empathy while interacting with customers and take the right follow-up action based on the situation.
- Pass on difficult or unresolved cases to the next level of support when needed.
Candidate Profile
- Strong spoken English skills are essential for this role.
- The job follows a rotational shift schedule along with rotational weekly offs.
- Candidates who can join immediately will be preferred.
Additional Benefits
- Both-way cab facility is provided.
Contact Information
Interested candidates can get in touch with Divyanshi at 90260 83428 via call or WhatsApp.
Regards,
Divyanshi
90260 83428