Telecalling Intern
Mumbai, Maharashtra, India • Prácticas a tiempo completo
Sé el primero en postularte
- Estipendio
- Estipendio: entre 15.000 y 25.000 rupias indias al mes.
- Duración
- 6 meses
- Comenzar
- Inmediatamente
- Vacantes
- 1
Candidates must be available for a full-time, in-office internship, able to start between 17 June 2026 and 2 August 2026, and available for 6 months. Applicants should have the relevant skills and interest for the role. Women looking to start or restart their career are also eligible.
- Modo de trabajo
- En la oficina
- Reanudar
- Se requiere solicitud
Acerca de las prácticas
About the opportunity
This in-office telecalling internship is with Scaleease Private Limited, for a Mumbai-based role supporting customer communication and order confirmation for a fast-growing Indian D2C brand operating on Shopify and Amazon India. The business focuses on smart charging and mobile accessories and handles thousands of orders every month, with an emphasis on accurate fulfilment and low-friction customer experience.
What you will do
- Reach out to customers who left checkout unfinished and help bring those orders back to completion.
- Verify COD orders before dispatch by checking customer intent, phone number, and complete delivery details.
- Review and correct addresses where needed, and encourage suitable customers to switch to prepaid payment to help lower return-to-origin cases.
- Record each call, result, and follow-up action in the CRM tools used by the team, including Shopify and KwikEngage.
- Track daily and monthly performance goals related to order confirmations, cart recovery, and reduction in RTO.
Who can apply
This role is open only to candidates who can work full time from the office, can begin the internship between 17 June 2026 and 2 August 2026, and can commit for 6 months. Applicants should have the relevant skills and interest for the role. Women looking to start or restart their careers are also welcome to apply.
Compensation
The stipend is listed as ₹15,000 to ₹25,000 per month, with a pay structure that includes a fixed component of ₹5,000 per month and an incentive component of ₹10,000 to ₹20,000 per month.
Additional information
The application deadline is 2 August 2026 at 11:59 PM. The internship is a full-time, on-site opportunity in Mumbai, Maharashtra.
Perks and benefits
Selected interns receive a certificate, a letter of recommendation, an informal dress code, and a five-day workweek.
About the company
VibeNest is an Indian D2C brand that sells smart charging products and mobile accessories through its Shopify store and Amazon India marketplace. The company processes thousands of orders each month and prioritizes matching the right product with the right customer with minimal friction.