Supply Chain Manager

Role overview

This opportunity is with a fast-scaling health food challenger brand that has already gained strong early momentum across direct-to-consumer and retail channels. The company has grown to over £1m in revenue and is distributed through major marketplaces and retailers including Ocado, Holland & Barrett, Amazon, and selected independent stores. As the business enters a new phase of expansion in the UK and overseas, it is hiring a Supply Chain Manager to work closely with the founder and take ownership of key operational and customer-facing processes.

The position is fully remote, with an ideal base near Bristol for occasional meet-ups. Working hours are 9 am to 3 pm, and the salary range is £30,000 to £35,000 depending on experience.

What you will handle

• Respond to day-to-day customer service emails and handle trade and direct-to-consumer enquiries in a timely manner.
• Manage Shopify order issues, ensuring each query is recorded, tracked, and resolved efficiently.
• Coordinate with third-party logistics providers to help maintain reliable and complete deliveries.
• Process purchase orders for UK trade customers as well as export accounts.
• Support invoicing, credit note preparation, and order reconciliation tasks.
• Liaise with suppliers, manufacturers, and logistics partners to align stock availability with delivery plans.
• Assist with inventory planning and forecasting to support the company’s growth.
• Share operational updates across internal teams to keep everyone aligned.
• Partner directly with the founder on wider day-to-day operations in a fast-moving startup environment.

What the company is looking for

The ideal candidate will already have experience in operations or supply chain work and be confident managing multiple priorities without losing track of details. Strong communication skills are important, as the role involves dealing with customers, suppliers, and internal colleagues. A commercially minded approach, comfort with spreadsheets and data, and a proactive attitude are all essential. Experience with ecommerce platforms or order management systems would be helpful, and any background in FMCG, health food, or consumer brands would be an added advantage.

Benefits and working style

• Salary of £30,000 to £35,000, based on experience.
• Remote-first setup, with one planned meet-up in Bristol.
• Flexible hours that can be arranged around the right person.
• The chance to join as the first full-time employee on the team.

Additional information

The business places a strong emphasis on people and inclusion, and it aims to create a recruitment process where candidates can show up authentically. If you apply and do not hear back within 14 days, it means the role is unlikely to move forward. In some cases, the position may already be close to closing due to timing. The company also notes that more opportunities may become available in future.