Site Cleaning Supervisor

About the Company

Millennium Services Group is a major provider of cleaning, security, and facilities management services across New Zealand and Australia. Established in 2003, the business has built a reputation for delivering strong outcomes for clients.

The company supports its people with modern technology, advanced equipment, and workplace solutions designed to improve working conditions and promote ongoing training and career development. It also values long-term relationships with clients, employees, and suppliers, all aimed at improving spaces and experiences for people every day.

Role Overview

An opportunity is available for an experienced and reliable Cleaning Supervisor to join the team at Manukau City Centre, Auckland. This is a full-time onsite position, and the roster includes the following shifts: Wednesday 11:30 AM to 7:00 PM; Thursday and Friday 3:00 PM to 10:30 PM; Saturday and Sunday 8:00 AM to 6:00 PM.

The role offers a competitive hourly rate. The ideal person will thrive in a busy environment, take pride in maintaining high standards of cleanliness, and help create a welcoming environment for clients and customers.

Key Duties

• Lead and assist a small cleaning team to keep day-to-day operations running smoothly.
• Plan work schedules effectively so deadlines and service standards are consistently achieved.
• Organise priorities when workloads are high and demands increase.
• Allocate tasks, carry out spot inspections, and make sure all assigned work is completed.
• Guide, coach, and support team members in their duties.
• Oversee daily cleaning activity in the store and also contribute to the work when needed.
• Help ensure rotations and client KPI targets are met.
• Follow safety requirements and company procedures at all times.
• Keep cleaning equipment in good condition and ensure tools are ready for use.
• Handle client questions, requests, and feedback professionally.
• Maintain rosters and arrange shift cover when needed.
• Assist with recruiting and onboarding new team members.
• Take prompt and appropriate action in the event of accidents or hazards.

Candidate Profile

The preferred applicant will bring solid cleaning experience and prior exposure to supervising or managing a team. Strong communication skills, both spoken and written, are important, along with good planning, organisation, and time management abilities.

You should be comfortable dealing with clients, training and mentoring staff, and working with a range of cleaning methods, materials, and equipment. A good understanding of health and safety practices is required, as is the ability to work independently and maintain confidentiality.

Basic computer skills and familiarity with phone applications are needed. Experience with TBT training, roster control, and stock ordering will be useful. The role also requires the ability to verify certain requirements and to hold valid work rights in New Zealand.

Why Join

This is a strong opportunity for the right candidate to build on their skills and develop a career with a team that supports clients across Australia and New Zealand. The organisation is committed to diversity, inclusion, and equal opportunity employment.

Additional Information

This role is for a cleaning supervisor position at Manukau City Centre, Auckland. The company mentions that it offers an excellent hourly rate, though no exact figure was specified.