Sales Manager II

About the Company

Swiggy is a leading Indian on-demand delivery platform built around technology-led logistics and a practical, customer-first mindset. Operating across 500+ cities, the company works with hundreds of thousands of restaurants, employs more than 5,000 people, and is supported by a 2 lakh+ independent fleet of delivery executives. Its systems process massive volumes of data every day to power quick, dependable delivery experiences for millions of users. What began in 2014 as a hyperlocal food delivery service has grown into a broad convenience platform that combines speed, scale, and a strong employee experience.

Work Location Requirement

This role follows Mandate 3, which means employees must be based at their assigned posting location or office base location.

Role Overview

This position is focused on acquiring and nurturing single-outlet independent restaurants within a defined city territory. You will serve as the main contact for these restaurant partners, understand their business needs, identify challenges, and build a relationship that supports growth in orders, visibility, and customer engagement. The role is highly consultative and field-oriented, requiring adaptability, initiative, and a genuine commitment to partner success. It is also designed to strengthen your consultative selling skills and deepen your understanding of restaurant operations.

Responsibilities

• Manage a specific geographic territory and build productive relationships with assigned restaurant partners.
• Spend significant time in the field, visiting restaurants in person to demonstrate products, explain ROI, and show the mutual value of partnering with Swiggy.
• Use a consultative sales approach by understanding current channels, delivery operations, marketing spend, and business goals, then positioning Swiggy’s offerings as practical solutions.
• Handle the full monthly partner lifecycle, including pitching, negotiation, activation, and continuous support.
• Monitor adoption and performance data, identify growth barriers, resolve issues, and adjust plans as needed.
• Take ownership of territory targets, along with your pipeline and conversion performance.
• Work confidently with city and central trackers using advanced Excel, Google Sheets, or WSP capabilities.
• Keep track of restaurant trends, competitive activity, and local market conditions, and share field insights that can shape product decisions.
• Conduct around 80 to 90 in-person meetings with restaurant partners every month.

Requirements

• 0 to 2 years of experience in B2B sales, field sales, or business development, preferably in FMCG, food and beverage, or the hotel industry.
• Proven ability to meet or exceed targets and manage an individual sales pipeline.
• Comfort handling a round-the-clock restaurant business and taking responsibility for the assigned partner portfolio’s growth.
• Strong analytical comfort, especially with Excel, including pivot tables, VLOOKUP, and dashboard creation.
• Post-graduate qualification, preferably with a focus on marketing or sales.

Additional Information

Swiggy is an equal opportunity employer and considers all qualified applicants without discrimination based on race, color, religion, sex, disability status, or any other protected characteristic.