Sales Account Manager

Company Overview

Tech Fortress is a trusted provider of information security, managed IT services, and SaaS offerings. The company focuses on helping businesses reduce risk from threats such as malware, ransomware, and hacking attempts by taking a proactive approach to protection. Its solutions are tailored to support organizations of different sizes with the aim of keeping their data and systems secure.

Role Summary

This is a full-time, on-site position in Dubai for a Sales Account Manager. The role centers on building and nurturing client relationships, handling assigned accounts, generating leads, and helping maintain high customer satisfaction. The person in this role will work closely with clients to understand their needs, recommend suitable solutions, and support the company’s sales objectives. The position also requires strong customer service and consistent communication as a primary contact for clients.

Key Qualifications

• Demonstrated strength in ensuring customer satisfaction and delivering quality service.
• Solid experience in managing accounts and generating new leads.
• Strong verbal and written communication skills for working with clients and internal teams.
• Well-developed organizational ability along with practical problem-solving skills.
• Background in information security, IT services, or SaaS is considered an advantage.
• A bachelor’s degree in business, marketing, or a closely related discipline is preferred.