People Operations Associate

Role overview

Solace is partnering with a hiring platform to find a People Operations Associate for its U.S. team. The company is working to improve a healthcare system that many people find difficult to navigate, and it supports patients by connecting them with expert advocates and tools that help them make better choices and outcomes.

Founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP, Solace is a Series C startup that is expanding quickly. The environment is fast-moving, highly committed, and built for people who want to do demanding, meaningful work with urgency and precision.

About the role

As a People Operations Associate, you will help the People team run smoothly and scale the function as the organization grows. You will be involved in onboarding, offboarding, compliance, recruiting coordination, systems administration, and employee experience, with a focus on delivering a consistent and well-organized experience for employees.

This position reports to the People Operations Manager and works closely with Finance, Recruiting, and Operations. It is a hands-on opportunity to help build the processes and infrastructure that support a growing startup.

Responsibilities

• Manage and coordinate the full onboarding process for new hires, including access setup, equipment, paperwork, and first-week planning.
• Make sure new employees feel informed, supported, and prepared from their first day.
• Handle offboarding tasks carefully and accurately while maintaining a respectful and organized process.
• Work with other teams to ensure employee transitions are secure and compliant.
• Support compliance with applicable federal and state employment rules.
• Assist with records management, I-9 verification, and audit preparation.
• Keep employee information accurate across HR and People systems.
• Help refine workflows and document operational processes across the People function.
• Coordinate interviews with recruiters and hiring managers and support communication with candidates.
• Contribute to a polished and organized candidate experience.
• Support engagement initiatives, internal communications, team events, and offsite planning.
• Provide general day-to-day support to the People Operations team.
• Coordinate employee hardware, software access, and vendor-related People operations.
• Track invoices, renewals, and related operational details.
• Maintain organization and consistency across People programs and processes.

Requirements

• 2 to 5 years of experience in People Operations, recruiting coordination, HR administration, operations, or a similar support role.
• Background in a fast-paced or high-growth work setting.
• Strong planning, organization, and project management ability.
• Excellent attention to detail and dependable follow-through.
• Comfort handling several priorities and workflows at the same time.
• Clear communication skills and a service-oriented approach.
• Ability to manage confidential information with care and professionalism.
• Familiarity with HR or recruiting tools such as Ashby, Gusto, Deel, Notion, Rippling, or similar platforms.
• Proactive, dependable, and interested in creating structure and better processes.

Additional qualifications

• Startup experience with exposure to more than one function.
• Experience or exposure to benefits administration, payroll support, procurement, or compliance work.
• Background in healthcare or another regulated setting.
• Interest in developing a long-term career in People Operations.

Why this opportunity stands out

This role offers the chance to join an early-stage People team and help create the operational foundation that supports the wider company. It is well suited to someone who enjoys building structure, improving systems, and keeping a fast-moving organization running effectively behind the scenes.

Important information

Applicants must be located in the United States.

Compensation range for this position is $75,000 to $100,000.

Recruitment fraud warning: the employer will not ask for bank information or extend an offer without conducting an interview. Legitimate communication will come only from official company email addresses or the named recruiting platform domain. Any suspicious activity should be reported to the recruiting or advocate email addresses provided by the employer.