Key Account Manager (Computing)

About the company

Jumia is a major pan-African e-commerce business focused on making everyday life easier across Africa through technology-driven, convenient, and affordable online services. The platform helps customers shop with ease while enabling businesses to expand their reach and better serve buyers.

The company operates through a marketplace model supported by its logistics arm, Jumia Logistics, and its digital payments and fintech business, Jumia Pay. With more than 3,000 employees, Jumia brings together local and international talent, is backed by prominent shareholders, and aims to create lasting positive impact across Africa. In April 2019, it became the first technology company in Africa to be listed on the New York Stock Exchange.

Role overview

The Key Account Manager for Computing is a commercial leadership role centered on expanding revenue, market share, and overall category performance for Jumia’s hardware and technology assortment, including laptops, desktops, and accessories. The position serves as the main commercial contact for major global brands, distributors, and vendors, with responsibility for strengthening partnerships, improving pricing and availability, and keeping Jumia top-of-mind for computing shoppers.

What you will do

• Oversee major vendor and account relationships in the Computing category and develop long-term commercial partnerships.
• Build and execute category growth plans aimed at increasing sales volume, revenue, and market share.
• Partner with sales and marketing teams to deliver promotional initiatives such as Tech Week and Black Friday campaigns for computing shoppers.
• Review sales performance, inventory movement, and market developments to uncover growth opportunities, assortment gaps, and pricing advantages.
• Track and report key metrics such as GMV, stock health, inventory levels, and vendor fulfillment performance.
• Lead commercial discussions to win exclusive launches, competitive pricing, and stronger margin outcomes from vendors.
• Support strategic computing partners by helping remove operational obstacles and monitoring their performance on the platform.
• Keep current on hardware launches, local and global technology trends, competitor activity, and changing customer preferences.
• Coordinate with operations, logistics, and content teams to ensure smooth inbound planning, healthy stock levels, and accurate product listings.

Requirements

• A bachelor’s degree in Business Administration, Marketing, Economics, or another relevant discipline.
• At least 2 years of experience in commercial, account management, e-commerce, tech retail, or consumer electronics roles.
• Strong knowledge of the Computing category, including hardware specifications, brand positioning, and market behavior.
• Well-developed negotiation, communication, and relationship management skills for working with major technology brands.
• Strong analytical and problem-solving ability, with confidence using Excel and other data tools to monitor stock, sales, and trends.
• A strategic mindset with the ability to turn plans into measurable category growth.
• A self-driven, adaptable approach that works well in a fast-moving, entrepreneurial environment and supports multitasking and prioritization.

Selection process

Applications close on 15-07-2026. The interview process includes an HR screening round followed by technical interviews with prospective and functional managers.

What we offer

• An opportunity to work in an entrepreneurial environment with structure and purpose.
• The chance to make a meaningful contribution to the growth of Africa’s e-commerce sector.
• Exposure to a highly professional and energetic team.
• Strong personal and career development, with a long-term focus on building the next generation of leaders.

Important notice

Applicants should use Jumia’s official website for job applications. The company does not ask candidates to pay any fee for applying, and any third-party service claiming otherwise should be treated with caution.