IT Recruiter

Role overview

We are seeking an IT Recruiter in Auckland to support a fast-moving internal hiring function. This position is focused on New Zealand recruitment end to end, with some support for roles in other locations when needed. The team works collaboratively, with shared responsibility for keeping hiring moving and making well-considered decisions.

You will be expected to bring sound judgement, empathy, pace, humour, and a low-ego approach. The role sits close to hiring managers and senior stakeholders, and it is designed for someone who can quickly understand what a business really needs, not just what is written in a brief.

What the day-to-day work involves

Some roles will arrive with a clear brief, while others will need help being defined. You will work with managers to understand salary expectations, technical needs, and what success in the role should actually look like. From there, you will shape the advert, post the role, and begin searching for candidates.

As applications come in, you will review them with a critical but open mind. The strongest candidate may not always be obvious on paper, so you will look beyond checklist matches and assess signs such as growth, curiosity, communication, motivation, and values alignment.

You will validate candidates through real conversations, confirming salary fit, technical relevance, client-facing ability, motivations, and whether they are likely to succeed in the real working environment. You will also help hiring managers understand your assessment and guide them toward the right decision.

Key responsibilities

• Lead role kick-off discussions and refine hiring briefs with managers
• Write, edit, and publish job advertisements
• Source candidates directly and engage with them proactively
• Screen applicants for technical fit, communication, values, motivation, and overall suitability
• Coordinate interviews and maintain momentum through the hiring process
• Handle candidate communication, expectations, and offer discussions professionally
• Improve recruitment workflows and processes as part of the team
• Challenge unclear, unrealistic, or overly complex hiring processes early

Candidate profile

This role is less about having recruited every type of technology position and more about bringing good judgement, strong organisation under pressure, clear communication, follow-through, and genuine care for both candidate experience and hiring outcomes. A practical, ownership-driven mindset is important, along with the ability to work well as part of a team.

The right person will have solid end-to-end recruitment experience in a busy, mixed-role environment. They should also have enough technical understanding across MSP, IT services, and client-facing technology to ask sharper questions and identify strong candidates beyond keyword matching.

Strong sourcing judgement is important, including knowing when to expand the search, dig deeper, or explain to the business that a perfect unicorn candidate is unlikely to exist. Excellent assessment skills are needed, especially when potential is not immediately obvious on paper. You should also be able to build trust with hiring managers, give practical market advice, and balance empathy with clear standards.

Additional requirements and preferences

• Based in Auckland
• Comfortable in a hybrid work environment
• This is a full-time permanent position
• The role is internal, not agency-based
• Recruitment may cover New Zealand and other First Focus locations when required
• Experience recruiting technology roles is highly regarded
• Commercial judgement around salary, market conditions, and candidate expectations is highly valued
• Prior experience in internal or distributed recruitment settings is preferred

Benefits and perks

First Focus is a growing IT services business supporting customers across Australia, New Zealand, and the Philippines. The organisation offers enough structure and scale to create opportunity, while still remaining personal and collaborative.

• Competitive package of up to $100,000 plus KiwiSaver, depending on values, skills, and experience
• Hybrid working arrangement
• Access to Uprise, including one-to-one coaching with qualified psychologists or counsellors
• Flexible working options to support work-life balance
• Flexible leave arrangements
• 10 paid study days each year under the Never Stop Growing program, with exam fees covered where conditions apply
• FastTrack mentoring program
• Mentoring, support, and real opportunities for internal progression
• MAD (Making a Difference) Council focused on equality, charity, and the environment
• Regular social activities and a positive team culture

Values and working style

The role suits someone who lives the company values, especially a curiosity-driven approach. Great recruiters ask better questions, challenge assumptions, and notice what others overlook. That mindset matters when you are working through an incomplete brief, reviewing a CV, or helping a manager recognise the value of a candidate they might otherwise miss.

The ideal person will be able to take a priority role from the first discussion through to meaningful progress, keep things moving without unnecessary drama, and understand that recruitment works best as a shared effort rather than a solo race. The job is about being helpful, practical, and effective.

Accessibility note

Applications from neurodiverse candidates are welcomed. Candidates are encouraged to disclose this with their application so that a neurodiversity statement can be shared, including flexible options designed to help them present their skills effectively.