HR Administrator

Role overview

This 12-month fixed-term HR Administrator position sits within the retail HR operations team in London. The role acts as a key point of contact for day-to-day HR administration, helping keep employee records, payroll processes, and system data accurate and running smoothly. It suits someone who enjoys a busy, structured environment and takes pride in delivering a reliable employee experience.

What you'll do

• Handle incoming queries through the HR Retail Admin inbox and provide timely support.
• Manage employee administration across the full lifecycle, including preparing new starter contracts, contract changes for internal transfers, long-service correspondence, letters, right-to-work support, overpayment handling, bonus administration, sickness note logging, and reference requests.
• Work with the payroll team to make sure all HR changes are completed correctly and on time before payroll cut-offs.
• Maintain filing and HR systems such as One Profile, Tamigo, Storeforce, and Right Check, while regularly checking records to protect data quality.
• Track and notify relevant teams about overpayments for current and former employees.
• Keep managers and employees informed through internal communication channels and help them stay updated on HR processes.
• Raise purchase orders related to retail HR activity.
• Support family leave queries, planning, system updates, and document preparation in coordination with payroll.
• Contribute to process improvement work by reviewing how HR administration can be made more efficient and effective.
• Assist the Head of HR Retail and HR Business Partners with ad hoc projects.
• Share work across the small HR operations team, including covering colleagues during absences and periods of heavier workload.
• Ensure data is entered and maintained accurately across systems such as One Profile, Tamigo, Storeforce, Anaplan, and OAPass.

What we're looking for

You should be highly detail-oriented, comfortable working quickly, and committed to getting things right the first time. The right person will be organised, adaptable, and able to reset priorities when needed. A practical, solutions-focused mindset is important, along with the confidence to work through ambiguity, fix issues, and improve processes. You should also bring a professional and approachable manner, strong customer service skills, and the ability to interpret data, communicate it clearly, and build effective relationships across the business.

Technical and communication skills

Comfort with technology and an interest in better ways of improving employee experience will help you succeed. Strong communication and influencing skills are essential, as is competence with Microsoft Office, especially Word, Excel, and PowerPoint at an intermediate level.

Benefits

The role comes with an award-winning benefits package designed to support wellbeing, financial security, and development. Benefits include money-saving offers, free mortgage advice, share options, an enhanced pension, up to 60% off selected L'Oréal brands, private medical and dental cover, discounted gym memberships, onsite mental health support, enhanced family leave, and up to four weeks of paid fertility leave. Learning and development are also a major focus, with access to training, leadership programmes, and monthly expert talks.

About the company

L'Oréal operates in 150 markets across five continents and is the global leader in beauty. The business is committed to creating a more inclusive and positive impact for people and the planet. This role sits within the L'Oréal Luxe division, which focuses on luxury beauty and includes major global brands such as Lancôme, Yves Saint Laurent, and Giorgio Armani.

Recruitment and inclusion

The employer states that it values diversity, equity, and inclusion, and welcomes applicants from all backgrounds and perspectives. It also recognises its status as a Disability Confident Employer and offers an interview to applicants with a disability or long-term condition who meet the minimum essential criteria. Candidates can indicate if they want to be considered under the Disability Confident Scheme within their application.

Contract details

This is a full-time, on-site role based in London, England, United Kingdom. It is a 12-month fixed-term contract.