Houseman

About the Role

One&Only is built around creating memorable guest experiences through thoughtful service, creativity, accuracy, empathy, and a warm approach. At One&Only Portonovi in Herceg-Novi, Montenegro, the property sits on the edge of Boka Bay and offers a year-round luxury retreat where cultural discovery meets outdoor adventure and a stylish Riviera atmosphere. The team is known for being exacting yet approachable, with a focus on anticipating guest needs and delivering service that goes beyond expectations.

We are looking for a Houseman to assist the Housekeeping team in keeping guest-facing and back-of-house spaces clean, orderly, and running smoothly. This position involves supporting corridor cleaning, transporting and delivering supplies, managing linen and waste, and helping with deep-cleaning work when needed. The right person will be dependable, physically capable, comfortable with a rotating work pattern, and committed to high service standards.

Responsibilities

• Keep guest rooms, corridors, elevators, and common areas clean and well maintained.
• Support the setup of beds, collection of linen, and disposal of rubbish.
• Care for furnishings, upholstery, windows, and curtains/draperies.
• Carry out scheduled deep-cleaning tasks using professional cleaning equipment.
• Deliver guest requests such as flowers, fruit, and ice in a timely manner.
• Check rooms and facilities and report maintenance issues or damage.
• Maintain cleanliness and order in both back-of-house and front-of-house spaces.
• Follow hotel procedures related to operations, safety, and fire protection.

Requirements

• Dependable, punctual, and effective as part of a team.
• Strong eye for detail and a consistent standard of cleanliness.
• Comfortable working on a rotational schedule.
• Positive service mindset with a strong focus on guest satisfaction.
• Physically fit enough to carry out housekeeping support duties.

Additional Information

The company is expanding rapidly and places value on investing in its people as well as its business. Team members are encouraged to work in a spirit that is open-hearted, intuitive, generous, and spontaneous. The goal is to create exceptional guest moments, memorable experiences, and lasting impressions through constant innovation and outstanding service.

Terms and Conditions

This role requires work on a rotational schedule. The position is based onsite at One&Only Portonovi in Herceg-Novi, Montenegro.