Housekeeping Attendant

Role overview

We are looking for a service-oriented Housekeeping Attendant to support day-to-day room and public-area upkeep in a hotel environment. The role calls for someone who enjoys helping guests, pays close attention to cleanliness standards, and can deliver consistently high service while following hotel procedures.

Key duties

• Collect the assigned task sheet, room keys, and cleaning materials from the supervisor, and record key issuance correctly in the logbook.
• Clean guest rooms and bathrooms by carrying out the required housekeeping tasks.
• Ensure fire exits and staircases remain free from blockages at all times.
• Report maintenance issues as soon as they are noticed.
• Remove litter from corridors and walkways.
• Vacuum carpets and upholstered items, dust and wipe furniture, and clear ashtrays and waste bins.
• Prepare beds and clean sinks, bathtubs, toilets, tiles, mirrors, and floors; also polish brass and metal fixtures.
• Refill bathroom amenities and guest room supplies.
• Neatly arrange guest toiletries on the vanity and clean carpet spots whenever needed.
• Keep corridors, service pantries, and other service spaces clean and orderly throughout the shift.
• Clear room service trays and trolleys from guest rooms and corridors.
• Coordinate with valet services for guest laundry, dry cleaning, and pressing requests.

Education and experience

A vocational background in hotel housekeeping is preferred. Good English communication skills are an advantage.

Work style and attributes

The right candidate should be friendly, considerate, dedicated, and comfortable working with people from different cultures. The position suits someone who can handle pressure, remain flexible, and put in extra effort when needed to support guests and the team.

Additional competencies

• Clear understanding of the job requirements
• Accountability and ownership
• Respect for cultural differences
• Strong guest orientation
• Adaptability in changing situations
• Team collaboration