Digital Project Manager & Client Success Coordinator

About the Role

Woland Web is a small digital agency that builds custom WordPress websites and provides branding, SEO, hosting, and digital marketing services for established businesses. The team is seeking a well-organized, proactive, and client-oriented professional to coordinate website and marketing projects, support client relationships, and contribute to business growth efforts.

This opportunity suits someone who likes taking on varied responsibilities, works well in a busy environment, and can combine strong attention to detail with clear communication.

Project Management

• Oversee website development projects from initial kickoff to final launch.
• Handle ongoing website updates and support-related requests.
• Coordinate digital marketing work such as SEO, content updates, email campaigns, and social media activities.
• Track timelines, deliverables, priorities, and follow-ups across several client accounts.
• Collaborate with designers, developers, marketers, content specialists, and company leadership.
• Help keep projects on schedule and aligned with agreed scope.
• Organize files, revisions, approvals, and quality assurance steps.

Client Communication

• Act as a main contact for clients.
• Run project check-ins and share status updates.
• Develop strong, lasting client relationships.
• Explain technical topics in simple, client-friendly language.
• Support expectation-setting and maintain consistent proactive communication.

Qualifications

• Strong ability to stay organized and manage multiple tasks at once.
• Excellent verbal and written communication skills.
• Professional, polished, and approachable client-facing presence.
• Comfort and confidence in leading Zoom meetings.
• Background in project management, account management, marketing, or agency work is preferred.
• Strong follow-through and reliability.
• Prior exposure to website operations and digital marketing workflows is highly desirable.
• Ability to handle several projects at the same time.
• Self-driven with solid problem-solving ability.
• Comfort working independently in a remote setup.
• Willingness to use AI tools to improve productivity.

Bonus Skills

• Experience coordinating website development workflows.
• Working knowledge of SEO, paid advertising, email marketing, and social media marketing.
• Familiarity with tools like WordPress, Asana, HubSpot, or similar systems.
• Networking or sales experience.

Additional Information

This is a relationship-focused role within a collaborative, entrepreneurial environment where initiative, communication, and attention to detail are important.

The position is remote, but preference will be given to candidates in or near Charlotte, North Carolina for occasional local meetings and networking events.

Terms & Conditions

The role starts as a 1099 contractor engagement with a schedule of 20–30 hours per week and includes a 90-day trial period.

After successful completion of the trial, there is an opportunity to move into a 40-hour-per-week role with performance-based bonuses linked to business development and overall company contribution.