Data Processing & Support Executive (Data Entry | UAT | Administrative Support)

Role Overview

This position is part of an outsourced project and is suited to someone who is organised, careful with details, and comfortable handling a mix of administrative, data, and coordination work. The role supports everyday operations through programme administration, data validation and entry, inventory tracking, and general office support.

Programme and System Account Administration

• Create, update, review, and deactivate programme and system access for both internal and external users.
• Check account requests and their supporting documents to ensure they are complete and correct.
• Keep account master lists, audit logs, tracking sheets, and related records up to date.
• Liaise with stakeholders on verification, approvals, and follow-up actions tied to access management.
• Assist with routine account reviews and access confirmation exercises.

Data Processing, Verification, and Reporting

• Pull together, clean, verify, and organise data from systems, dashboards, vendor submissions, and operational reports.
• Prepare and maintain standard operating, utilisation, KPI, and management reports.
• Cross-check attendance records, billing files, claims, reimbursement submissions, and audit documents against source information.
• Carry out reconciliation checks and look into mismatches with vendors and internal stakeholders.
• Support billing checks, invoice handling, and reporting tasks.
• Perform data quality reviews and ensure reporting templates and tracking files remain accurate.
• Monitor shared mailboxes, keep track of escalations, and draft standard replies when needed.

Programme Operations and Scheduling Coordination

• Coordinate scheduling, deployment arrangements, and operational bookings for programmes.
• Review calendars, set-ups, and activity logs for accuracy.
• Assist with event creation and updates within the system for programme operations.
• Coordinate audit schedules and operational follow-ups with vendors and stakeholders.
• Track programme usage, attendance submissions, and operational deliverables.

User Acceptance Testing and System Support

• Assist with user acceptance testing for system improvements, fixes, and application updates.
• Run test cases and record results accurately.
• Carry out retesting after fixes or enhancements are released.
• Track system issues and escalate failed test cases where appropriate.
• Support operational testing and validation for digital platforms and applications.

Administrative and Secretariat Support

• Arrange meetings, appointments, and operational calendars.
• Compile agenda items, presentation materials, and meeting packs.
• Support formatting, proofreading, and preparation of reports and presentation slides.
• Maintain orderly filing, documentation, and records management.
• Provide general administrative and operational support as assigned.

Inventory and Asset Coordination

• When required, assist with stock tracking, stock-taking, replenishment, and asset monitoring.
• Coordinate deliveries and inventory updates with vendors and stakeholders.
• Maintain inventory records and support logistics coordination for operations.

Working Arrangements

The role follows a Monday to Friday schedule, from 8:30am to 6:00pm. It is based in Singapore and follows a hybrid work arrangement.

Eligibility and Requirements

Candidates should hold a diploma or higher qualification and ideally have 1 to 2 years of relevant experience in business administration, data entry, or a related field. Fresh graduates are also welcome. The ideal person should be proficient in Microsoft Office tools such as Excel, PowerPoint, Word, and Outlook, able to handle multiple tasks in a fast-paced setting, and comfortable working with numbers and documents from different sources. Strong attention to detail, good organisation, and the ability to work both independently and collaboratively are important.

Employment Notes

This role is listed as full-time and contract-based.