Customer Service Associate - Fresher
Faridabad, Haryana, India • Vollzeit
Bewerben Sie sich als Erste/r!
- Erfahrung
- Beliebig
- Gehalt
- INR 200,000 – INR 250,000 / year
- Stellenangebote
- 15
- Veröffentlicht
- vor 1 Woche
- Work mode
- Im Büro
- Eligibility
- Only candidates from Faridabad are eligible to apply.
- Resume
- Required to apply
Where you'll work
Stellenbeschreibung
About the Role
Jiva Ayurveda is hiring a customer service associate to support incoming customer interactions and help guide people toward suitable consultation bookings. The role is based in Faridabad and is open to freshers who can start right away.
Key Responsibilities
- Answer incoming customer calls and record the relevant details accurately in the system.
- Listen to customer concerns, identify the issue, and provide a suitable resolution.
- Support customers in booking consultations with doctors.
Eligibility
Applications are restricted to candidates who are based in Faridabad only.
Requirements
- Strong verbal communication in both English and Hindi.
- Basic working knowledge of computers.
- Comfort with typing and handling email communication.
- Willingness to work in rotational shifts.
- Good listening skills and a problem-solving approach.
- Positive attitude and ability to work well in a team.
Compensation
The annual package for this role is between INR 2,00,000 and INR 2,50,000.
About the Company
Jiva Group combines education and Ayurveda with technology to make affordable and authentic healthcare more accessible. The organization operates across 17+ states in India and has affiliations in more than 50 countries. Its business areas include teleconsultation, retail clinics, channel sales, eCommerce, a center for well-being, Jiva School, and manufacturing.
Jiva Ayurvedic Pharmacy Limited, part of the group, is a major Ayurvedic healthcare company offering authentic treatment solutions and products. The company operates 80+ Ayurvedic clinics across India and runs three large telemedicine centers in Faridabad, Indore, and Pune. Its product range includes more than 200 Ayurvedic healthcare and beauty care products sold through online and distribution channels.
Additional Information
Experience is not required for this opportunity. The joining date is immediate. The application deadline is 28 June 2026, 23:59:59. This position offers a job offer as a perk. The role involves rotational shift work.