Communications Lead

Overview

Microsoft’s purpose is to help every person and organization on the planet achieve more. As part of the Global Communications team, this role sits within a group of specialists who craft stories that highlight Microsoft’s products, purpose, and global impact.

We are hiring an experienced communications professional to serve as Communications Lead for Microsoft in Singapore. This position provides the chance to rethink communications in the AI era and help shape narratives at the crossroads of business, society, and human impact during a period of rapid technological change.

The role is centered on building thought leadership that positions Microsoft as a trusted and forward-looking partner for digital transformation across businesses and public sector organizations, with AI as a major focus. You will work with local, regional, and global stakeholders to develop and deliver an audience-first communications approach that aligns global storytelling priorities with local business needs. The work will emphasize earned media with top-tier Singapore journalists, compelling storytelling on owned channels, and partnerships with non-traditional influencers and content creators to strengthen brand affinity. You will also support the country General Manager with executive and employee communications.

In addition, you will drive customer storytelling in collaboration with business stakeholders, account teams, and Microsoft Source Asia. The aim is to identify and create customer and partner innovation stories across priority industries that establish Microsoft as a thought leader in AI in Singapore.

The ideal applicant brings a strong track record in corporate communications and media relations, along with at least 10 years of relevant experience. Success in this role also requires excellent written and verbal communication skills, a strong mix of strategic thinking and hands-on execution, experience working with stakeholders, and a proactive approach grounded in a learn-it-all, growth-oriented mindset. A solid understanding of the digital landscape is important, as is the ability to spot and act on opportunities that deepen engagement with key audiences and serve as an external communications advisor to country leadership. We are looking for someone who is comfortable experimenting with new content and platform formats and willing to take smart risks.

If you are an accomplished communications professional seeking a role with meaningful influence, growth opportunities, and real-world impact, this could be a strong fit.

Responsibilities

• Plan and execute communications initiatives from strategy through delivery.
• Build and maintain media and influencer relationships.
• Coordinate agencies and manage execution across partners.
• Protect and strengthen reputation, including issues handling and crisis communications.
• Act as a trusted advisor for executive and employee communications.
• Develop timely, relevant stories that show how Microsoft helps transform core industries by making organizations more innovative, sustainable, and resilient, supported by customer success stories that emphasize business outcomes and societal value.
• Own the process for placing these stories across earned, owned, and amplified channels.
• Serve as a corporate spokesperson when required and help ensure a strong pool of trained and relevant spokespeople.

Qualifications

• Completed a bachelor’s degree and brought at least 10 years of experience in corporate communications and media relations.
• Strong media relations background, with active relationships with journalists and influencers based in Singapore.
• Ability to handle corporate and solution-led communications, and to create clear, concise, creative, and credible fact-based messaging and storytelling.
• Excellent interpersonal, written, and verbal communication abilities.
• Strategic judgment supported by market awareness and commercial understanding.
• Strong decision-making skills in complex and fast-moving situations.
• Capability to coordinate different viewpoints and remain composed under pressure.
• Experience managing issues and crisis communications.
• Collaborative team player.

Preferred Qualifications

• Ability to engage senior stakeholders, influence outcomes, and prioritize for maximum impact.
• Comfort working in a fast-changing environment and adjusting plans as needed.
• Growth mindset with a history of trying new approaches and taking thoughtful risks.
• Experience with employee communications and executive communications.

Additional Information

This role will remain open for at least 5 days, and applications will continue to be reviewed until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will be considered without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex including pregnancy, sexual orientation, or any other protected characteristic under applicable local law, regulation, or ordinance.

If you require help with religious accommodations or a reasonable accommodation related to a disability during the application process, accommodation support is available.