Benefits Administrator

Role overview

The Benefits Administrator supports the end-to-end handling of employee benefits programs. This role manages participant information for a range of benefit plans, including state-sponsored coverage, insured plans, and company-funded benefits, covering both current and deferred arrangements.

Key responsibilities

• Enter employee enrollments and benefit changes into the relevant systems.
• Respond to benefit-related questions from employees and HR colleagues.
• Support country administrators with reporting for all eligible participants.
• Check that contribution files are accurate and that payments to trusts, government bodies, or external plan providers are made on time.
• Carry out routine audits of contribution reporting for eligible participants.
• Maintain benefits master data with correct storage and organization.
• Collect and preserve required records for benefits administration, including rehire documentation and beneficiary designations.
• Distribute annual benefit statements and handle participant queries about them.
• Administer benefits for employees who leave the company or retire.
• Work with Payroll and Finance to resolve contribution and payment issues.
• Keep benefits information updated on internal websites or portals.
• Follow company standards and policies in all benefits operations.
• Support the onboarding and development of newer team members.
• Contribute to ongoing process improvement efforts.
• Comply with data privacy, protection guidelines, and applicable legal requirements.

Additional information

This role is described as an intern-to-full-time conversion opportunity. The employer is an equal opportunity employer and evaluates qualified candidates without discrimination based on race, color, religion, sex, national origin, age, disability, or other legally protected characteristics.

Location

Dubai, Dubai, United Arab Emirates