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Role overview

This hourly Sales Associate position focuses on creating an excellent in-store experience. The associate supports customers by building rapport, helping them choose merchandise, suggesting suitable products, and handling purchases. The role also contributes to sales growth, store performance measures, and a well-organized selling floor while working alongside store operations teams to help the location meet its goals.

Key duties

Take initiative and stay accountable for personal targets, store priorities, and day-to-day tasks.
Welcome shoppers, offer attentive support, and create a friendly environment that makes the visit more enjoyable.
Use cross-selling and recommendation techniques to match products with customer needs and improve sales results.
Develop real connections with customers to encourage repeat visits and loyalty.
Complete transactions accurately and efficiently, while responding to questions, returns, and concerns with professionalism and care.
Keep merchandise displays attractive, maintain pricing/signage accuracy, support fitting room standards, and help with recovery and restocking throughout the day.
Use available training resources and feedback to strengthen product knowledge, selling ability, and overall performance; stay current on products, promotions, policies, and store events.
Help build a positive team atmosphere by collaborating with coworkers, sharing knowledge, and recognizing individual and team successes.
Assist with store operations such as fulfillment, pricing, promotional setups, product placement, and other assigned tasks.
Follow safety, security, and asset-protection procedures to help reduce shortages, maintain inventory accuracy, and lower risk in the assigned area.

Skills and working requirements

The role calls for strong customer-focus, a desire to meet store goals, the ability to learn continuously, and ownership of assigned work. Clear communication is important. Candidates should also be comfortable using technology such as smartphones, tablets, and Windows-based systems. The schedule can vary based on business needs and may include nights, weekends, and holidays. The job involves frequent movement across the store and regular interaction with customers. Physical requirements include bending, reaching, stretching for product, and lifting, carrying, or moving up to 40 lbs.

Additional information

The posting notes that the listed duties and qualifications are not exhaustive and that other responsibilities or requirements may apply.

Benefits

Medical, dental, and vision coverage
401(k) plan with matching contribution
Generous paid time off
Merchandise discounts
Paid maternity and paternal leave
Growth and professional development opportunities
Employee assistance programs
Education and tuition reimbursement programs
Benefit access depends on the role and/or full-time or part-time status

Company culture and values

The organization emphasizes curiosity, adaptability, and a problem-solving mindset. It has a long history of over 135 years and continues to evolve by trying new ideas and responding quickly to changing customer needs.

Accessibility and equal opportunity

The company states that it is committed to an accessible online application experience for individuals with disabilities and works to meet ADA and WCAG guidelines. If an applicant cannot access information because of a disability, support is available by email or phone. The employer also states that it is an equal opportunity employer and does not base employment decisions on race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin, ancestry, citizenship, physical or mental disability, genetic information, military or veteran status, or any other legally protected basis.

Sales Associate - Full Time