Pool Attendant

Role Overview

This full-time non-management position is part of the Golf, Fitness, and Entertainment function at Sheraton Hotels & Resorts in Doha, Qatar, based on Al Corniche Street. The role focuses on maintaining a clean, safe, and welcoming pool and recreation environment while supporting a positive guest experience.

Key Duties

• Keep the pool deck clean by washing, mopping, and maintaining the area to company standards.
• Help create an enjoyable and relaxing atmosphere for guests across recreational areas by staying upbeat and approachable.
• Monitor activity in the recreation space and respond properly in line with local operating procedures if an emergency arises.
• Enforce recreation facility rules and safety guidelines.
• Watch for situations where a guest may not be able to safely take part in an activity and inform the supervisor or manager.
• Assist injured guests until emergency medical services arrive.
• Collect, fold, and stack towels following company process.

Work Standards and Safety

• Report accidents, injuries, and unsafe working conditions to management.
• Complete required safety training and certifications.
• Follow all company policies and procedures.
• Keep uniform and personal appearance neat, clean, and professional.
• Protect confidential information and safeguard company property.
• Work in line with quality assurance standards and expectations.

Guest Service Expectations

• Welcome and acknowledge every guest according to company service standards.
• Anticipate guest needs and respond quickly and professionally.
• Support guests with disabilities when needed.
• Thank guests sincerely and maintain a courteous, professional tone.
• Build positive working relationships with colleagues and communicate clearly.

Physical and Technical Requirements

• Read and verify information in different formats, including small print.
• Inspect tools, equipment, and machines visually to identify defects.
• Use computers and point-of-sale systems to enter and locate work-related information.
• Lift, carry, push, pull, and place objects weighing up to 25 pounds without help.
• Handle objects of varying size and weight with good hand-eye coordination and fine motor skills.
• Move safely across slopes, uneven or slippery surfaces, and stairs or service ramps.
• Bend, twist, reach, stoop, and perform movements above the head and below the knees.
• Carry out other reasonable duties as assigned.

Qualifications

Preferred education is a high school diploma or GED equivalent. No prior related work experience or supervisory experience is required.

Required Certifications

• CPR certification
• First aid certification
• Fitness equipment certification
• Any additional certification or training required by local and state authorities

Additional Information

Job number: 26077973. Schedule: full time. Remote work: no. Equal opportunity employment is emphasized, with a commitment to inclusive hiring and non-discrimination on protected grounds, including disability, veteran status, and other legally protected categories.

About Sheraton

Sheraton is a global hospitality brand that has been bringing people together since 1937. With more than 400 communities worldwide, the brand focuses on connection, belonging, and thoughtful service. Team members are encouraged to contribute to memorable guest experiences while working within the wider Marriott International portfolio.