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About Kerten Hospitality

Kerten Hospitality is a lifestyle hospitality operator that builds tailored destinations, stays, experiences, and communities. The company focuses on improving operating performance and profitability for investors, with sustainability as a core commitment. It creates destination ecosystems through partnerships across lodging, food and beverage, retail, entertainment, art, and wellness, bringing together international and local travelers. Its development pipeline spans the Middle East, Europe, and North Africa, with more than 55 lodging projects and over 4,500 keys planned.

Its approach is guided by purpose, ESG principles, locality, sustainability, innovation, and collaboration, supported by the values of Connection, Curation, Innovation, and Leading the Way.

About The Property

The House Hotel Jeddah King Road is a modern urban retreat on the Red Sea coastline, combining coastal living with contemporary hospitality. The property features 129 thoughtfully designed rooms and includes a lively signature restaurant that serves as both a social gathering spot and a dining destination.

Jeddah, located on Saudi Arabia’s western coast, is one of the Kingdom’s most vibrant cities, blending seaside living, culture, and modern urban life. The city is known for destinations such as the Jeddah Corniche and Al-Balad, a UNESCO World Heritage site. It is also connected by King Abdulaziz International Airport, about 20 km from the city center, supporting strong regional and international access.

Role Overview

The IT Manager will be responsible for keeping the hotel’s technology environment running efficiently, ensuring reliable support for daily operations and maintaining secure, well-managed systems across the property.

Key Responsibilities

This role covers the full management of the hotel’s IT environment, from infrastructure and user support to cybersecurity and vendor coordination.

Oversee the hotel’s IT setup, including networks, servers, computers, and software platforms.
Keep key hotel applications running effectively, including property management systems, point-of-sale systems, and other business tools.
Direct IT support activities and make sure technical issues are handled promptly.
Maintain cybersecurity controls, data protection practices, backup processes, and disaster recovery readiness.
Coordinate and deliver system upgrades, technology initiatives, and infrastructure enhancements.
Handle relationships with IT vendors, service providers, and technology contract partners.
Track IT assets and manage procurement of hardware and software.
Ensure adherence to company IT policies and security requirements.
Provide staff training and day-to-day guidance on IT systems and best practices.

Experience & Skills

3 to 5 years of professional IT experience, ideally within hospitality.
Solid understanding of networks, servers, operating systems, cybersecurity, and technical support.
Exposure to hotel systems such as PMS and POS is an advantage.
Capability to manage IT projects, suppliers, and budgets.
Strong analytical thinking, organization, and communication abilities.
Leadership ability to guide and support a team.
Fluency in both English and Arabic.

What You Can Expect

A competitive compensation package aligned to experience.
Opportunities to grow professionally within an expanding organization.
A collaborative and inclusive workplace culture.
The chance to work with people who actively live the company’s values of connection, innovation, curation, and leadership.

Additional Information

This position is based in Jeddah, Makkah, Saudi Arabia, and is a full-time onsite role. The opportunity is open to experienced IT professionals who can support hotel technology operations, contribute to service reliability, and work effectively in a hospitality environment.

No specific vacancy count, joining date, application deadline, or paid stipend/salary amount was provided in the source. The posting indicates a competitive compensation package, but no exact figure was mentioned.

IT Manager