IT Coordinator

About Odyssey Hotel Group

Odyssey Hotel Group is a rapidly expanding hotel operator in Europe, with a portfolio that spans multiple countries and brand concepts. Its work ranges from lifestyle hotels to extended-stay properties, with a strong focus on creating welcoming guest experiences and enabling teams to perform at their best.

In a multi-brand, multi-country setup, technology is central to both smooth hotel operations and memorable guest service. The IT function supports dependable systems, security, and innovation across the company’s properties.

Role Overview

As IT Coordinator, you will support daily technology operations across hotels and corporate sites in a portfolio located in Eastern Germany. You will serve as a primary point of contact for technical support, system administration, and project coordination, helping ensure that IT services strengthen hotel operations and the guest journey.

Working alongside hotel teams, external vendors, and the central IT department, you will help keep systems stable, secure, and efficient while also contributing to ongoing improvement work.

Key Responsibilities

• Deliver first- and second-line technical support to hotel and corporate users across several properties in Eastern Germany.
• Diagnose and fix problems related to hardware, software, networks, and broader system functionality.
• Support hotel launches, property conversions, and other technical rollouts.
• Assist with IT initiatives such as upgrades, migrations, infrastructure changes, and related projects.
• Work with suppliers and service partners to drive timely resolution and reliable service delivery.
• Manage user access, permissions, and accounts in Microsoft Entra ID / Azure AD.
• Help administer servers, network devices, and hotel-specific technology systems.
• Follow IT policies, security requirements, and operational procedures to maintain compliance.
• Keep documentation current, including asset records and support logs.
• Partner with hotel teams and the central IT group to provide responsive and effective service.

What to Expect

• A fast-moving, international workplace with strong growth momentum.
• Broad exposure to a varied technology environment and significant responsibility.
• Opportunities to contribute to regional and international IT projects.
• Support for professional learning and career development.
• Frequent travel within Eastern Germany.
• A team-oriented culture that values innovation and continuous improvement.

Benefits and Perks

• Competitive compensation.
• Holiday and Christmas bonus available after 6 months.
• Company laptop and phone, plus travel compensation aligned with role needs.
• An inclusive, multicultural, and energetic work environment.
• Discounted stays at major branded hotels worldwide, including Marriott, IHG, and all Odyssey properties, depending on the scope of your role.
• 30 vacation days from the first day of employment.
• Health card support for reimbursement of health-related expenses, with an annual budget of €300.
• Access to Corporate Benefits discounts.
• Ongoing training, growth opportunities, and priority consideration for internal openings.
• €500 net referral bonus for bringing in new hires.

Requirements

• At least 2 years of experience in IT support, IT coordination, or systems administration.
• A degree or vocational qualification in Information Technology, Computer Science, or a similar subject.
• Experience in hospitality, retail, or other multi-location environments is a plus.
• Working knowledge of Microsoft Entra ID / Azure AD, Windows systems, networking, and IT infrastructure.
• Strong troubleshooting ability and a practical, service-focused approach.
• The ability to juggle multiple priorities in a busy environment.
• Good communication and stakeholder management skills.
• Fluency in English; German is strongly preferred.
• A valid driver’s license and willingness to travel within the DACH region.

Additional Information

This is a full-time onsite role based in Leipzig, Saxony, Germany. The position involves regular travel within Eastern Germany and across the DACH region as needed. No specific number of openings, salary figures, or start date were stated.