Housekeeping Coordinator

Role Overview

As a Housekeeping Coordinator, you will help keep the hotel’s public areas and guest-facing spaces clean, organized, and running smoothly. The role is central to creating a warm, welcoming stay by supporting efficient housekeeping operations and ensuring guest needs are handled promptly.

What You Will Do

• Support the Executive Housekeeper and help oversee the day-to-day flow of housekeeping activities.
• Keep room statuses current and accurate in the OnQ Property Management System.
• Allocate housekeeping work and share room priorities with attendants and supervisors.
• Record guest requests and make sure they are addressed quickly and fully.
• Work closely with the Front Office to manage priorities such as arrivals, departures, VIP rooms, and early check-ins.
• Track maintenance concerns and coordinate with Engineering until the issue is resolved.
• Maintain housekeeping documentation, including lost-and-found records, linen counts, and daily logs.
• Handle incoming phone calls and respond courteously to both internal teams and external callers.
• Identify room discrepancies and resolve them in coordination with Front Office colleagues.
• Compile daily reports covering productivity, occupancy, and housekeeping activity.
• Follow Hilton brand standards, hotel policies, and all health and safety requirements.
• Help train new team members on housekeeping processes and the OnQ system when needed.

What We’re Looking For

Hilton values hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency in every team member. The ideal candidate should bring a service mindset, strong accountability, and the ability to act with discipline and attention to detail.

About Hilton

Hilton is a global hospitality company known for creating memorable guest experiences and a strong workplace culture. With more than 3 billion guests served worldwide, the company continues to build on its mission to bring light and warmth to hospitality across its brands and properties.

The organization has been recognized repeatedly among the World’s Best Workplaces by Great Place to Work and Fortune, reflecting its commitment to an award-winning employee experience. Hilton also supports career growth for people at different stages of their journey, whether they are beginning their careers or looking for a new direction.

Workplace Culture

The company promotes a culture built around hospitality, doing the right thing, leading others, collaborating effectively, taking ownership, and acting with focus and urgency. Team members are encouraged to contribute to exceptional guest experiences while developing a long-term career.

Additional Information

Location: Doha, Qatar. Employment type: full-time and on-site.