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About the Role

The Associate Product Manager owns software initiatives from early discovery through analysis, build, and rollout. The role works closely with sales, business, and technology teams across multiple regions to turn business needs into clear requirements for development and QA, and to help ensure delivered solutions match the original intent.

This position supports product innovation and is responsible for keeping the active backlog organized and prioritized. Depending on the team setup and business need, the role may also include people management responsibilities.

Key Result Areas

Set the product direction and shape a roadmap that reflects the operational realities of payer organizations.
Build strong product expertise, especially around provider lifecycle workflows such as credentialing and contracting.
Own backlog management by staying ahead of client needs through engagement with delivery, support, and internal teams, then prioritizing work that creates measurable impact.
Advance innovation goals and deliver release content, including notes and product documentation, by prioritizing features in line with Agile practices.
Promote AI-first thinking by spotting opportunities to apply artificial intelligence and automation, then turning those ideas into practical product features.
Lead assigned features through the development lifecycle and take accountability for their implementation.
Work with technical teams to write precise user stories and use cases that can guide delivery.
Keep functional test cases current for features and functions across each sprint, Program Increment, and release.
Take part in and help lead user group meetings and committee discussions.
Act as a subject matter expert for customers and internal teams on product questions, issues, and requests.
Where applicable, guide a Business Analyst team by reviewing work, assigning tasks, and sharing best practices.
Stay informed about payer industry needs, including regulations, competitive movement, and new technology trends.
Focus on bringing innovative, competitive products to market quickly.
Perform the core responsibilities of a Product Manager at a scaled scope, serving as a growth path into a full Product Manager role.

Requirements

Ability to lead others and assign work effectively when a team is in place.
Strong verbal and written communication, solid people skills, and the ability to collaborate across functions while staying outcomes-focused, creative, and entrepreneurial.
Self-driven, energetic, ambitious, and comfortable taking initiative.
High standards of integrity and dependability.
Original thinker who is willing to question existing approaches and propose ideas that improve product quality, user experience, and operational efficiency.
Basic understanding of artificial intelligence concepts and genuine interest in using AI to improve healthcare technology platforms.
A bachelor’s degree is required; a technical degree is preferred.
At least 2–4 years of experience in technology product management.
Prior experience in the healthcare payer industry is required, with strong preference for exposure to provider credentialing, provider contracting, or related payer operations.
Knowledge of provider lifecycle management, including credentialing workflows, PSV, NCQA/URAC standards, network management, or provider contracting, is a major advantage.
Ideally 6–8+ years of customer-facing or operational experience in healthcare environments.
MBA is preferred.

What We Offer

An inclusive workplace with equal opportunity and strong potential for accelerated growth.
Global exposure in a fast-moving, product-led environment.
Access to on-demand certifications and training.

Additional Information

This role may include team leadership depending on organizational structure. It is intended to provide exposure to the core responsibilities of a Product Manager while operating at the appropriate scope for the position.

Associate Product Manager