AI Operations Assistant

Company Overview

Elevate Capital: Real Estate is focused on reshaping Dubai’s property landscape by streamlining transactions and making the process more transparent, efficient, and customer-friendly. The business supports smoother buying, selling, and renting experiences, and it works to remove common pain points faced by clients. By partnering with trusted real estate agents in Dubai, the company delivers dependable service and solutions tailored to individual needs.

With a client-first operational approach, Elevate Capital aims to provide a high-quality experience and reliable outcomes for every customer.

Role Overview

This is a full-time, on-site position in Dubai, United Arab Emirates. The AI Operations Assistant will help run day-to-day real estate operations by handling and improving AI-enabled tools and systems used for lead handling, property listings, and client communication.

The role includes checking data quality, maintaining updated digital records, preparing operational reports, and making sure AI-supported workflows continue to function effectively across sales and rental activities. The assistant will work closely with agents and operations staff to improve processes, resolve issues, and find opportunities to use automation for better efficiency and client experience.

In addition, the position involves light market research, documentation support, and coordination tasks for the wider operations team.

Responsibilities

• Support daily real estate operations using AI-based tools, CRM systems, and digital platforms.
• Manage lead records, property information, and client communication workflows.
• Review data for accuracy and keep digital records updated and organized.
• Prepare basic operational reports and help track performance trends.
• Assist in maintaining AI-driven processes across sales and rental functions.
• Coordinate with agents and internal teams to improve workflows and solve operational issues.
• Identify ways automation can strengthen efficiency and the overall client journey.
• Carry out basic market research, documentation, and administrative coordination as needed.

Requirements

• Comfortable using digital tools, CRM systems, and AI-powered platforms for everyday operations and data handling.
• Strong administrative and organizational abilities, with a sharp eye for detail and task prioritization.
• Basic capability in data analysis and reporting to monitor results and support decisions.
• Good written and spoken communication skills for working with agents, internal teams, and external contacts.
• Customer-focused approach with problem-solving skills to help ensure a smooth experience for buyers, sellers, and tenants.
• Able to work in a fast-moving real estate setting and collaborate effectively within an on-site team.
• Fluent in English; additional languages commonly used in Dubai are considered an advantage.
• A diploma or bachelor’s degree in business, operations, information systems, or a similar field is preferred.
• Previous exposure to real estate or technology-enabled operations is a plus.

Additional Information

This role is based onsite in Dubai and is intended for candidates who can work in a dynamic, client-oriented real estate environment.