Senior Human Resources Associate

Role overview

The Senior Human Resources Associate will be an important part of the people team, helping drive hiring, employee support, and engagement efforts. Working closely with the Head of HR, this position focuses on keeping HR operations efficient, strengthening internal processes, and supporting a positive, high-performing workplace culture.

This role is a good fit for someone who is structured, collaborative, and people-focused, with an interest in improving both HR systems and employee experience.

Key responsibilities

• Assist the Head of HR in designing and rolling out HR initiatives that support business objectives.
• Help track team KPIs and contribute to maintaining strong performance standards across the department.
• Support data-based HR work across recruitment, employee relations, benefits administration, and compliance monitoring.
• Own the daily recruitment workflow, including posting jobs, sourcing candidates, screening applications, conducting interviews, and coordinating final selection with the relevant teams.
• Develop and maintain an active talent pipeline to support current and future hiring needs.
• Keep up with hiring trends and suggest ways to improve recruitment efficiency and candidate experience.
• Handle employee concerns and grievances with professionalism, discretion, and care.
• Support employee engagement efforts such as team-building activities and coworking days to help strengthen workplace culture.
• Communicate and reinforce HR policies and procedures while ensuring alignment with labor regulations and internal guidelines.
• Monitor attendance and timekeeping, identify discrepancies, and help resolve issues.
• Provide administrative support for compensation, benefits, and performance review processes.
• Help create and track initiatives that improve engagement, development, and retention.
• Lead new hire orientations and assist with onboarding so employees have a smooth start.
• Maintain secure and organized HR records, documents, and employee files.

Minimum qualifications

• At least 2 to 3 years of leadership experience in human resources, business, or a related field.
• Background in human resources, people operations, or a similar function.
• Strong understanding of Philippine labor laws and HR compliance requirements.
• Hands-on experience in recruitment and generalist HR work.
• Excellent interpersonal ability with the right balance of approachability and authority.
• Highly organized with strong attention to detail.
• Able to manage confidential information and employee concerns with sensitivity.
• HR software and systems experience is an advantage.
• Creative and improvement-oriented mindset for refining HR processes.
• Strong communication, presentation, and relationship-building skills.
• Comfortable working toward HR KPIs and performance targets.
• Proactive, resourceful, and solution-focused.
• Humble, service-minded, and willing to support others.

Additional information

This is a full-time onsite role based in Quezon City, National Capital Region, Philippines.