Retail Store Manager - Nenagh

Role overview

eir is hiring a Retail Store Manager for its Nenagh store in the O'Connell Street business area. This position places you at the front line of the brand, where you will guide a dedicated team, support strong sales performance, and help customers choose broadband and mobile products that match their needs.

The role combines customer service, team leadership, and store operations. You will be expected to create a positive in-store experience, support revenue growth, and help strengthen eir’s position in a competitive retail environment. The package includes a monthly salary plus commission-based earnings.

What the role involves

• Running the store’s daily activities and leading the team to perform effectively.
• Setting monthly sales goals and working to achieve and exceed them.
• Delivering a high standard of service and recommending suitable solutions to customers.
• Building a performance-driven culture that keeps the team motivated and customer-focused.

Key accountabilities

• Speak with customers to understand what they need and guide them toward the right broadband and mobile options.
• Take ownership of individual and team sales targets and help ensure they are reached consistently.
• Handle customer questions and concerns quickly so that satisfaction and loyalty remain high.
• Oversee operational tasks such as stock management, cash handling, and administrative work.
• Make sure store practices follow eir policies, procedures, and service standards.
• Keep up with market movements and competitor activity so information shared with customers stays current and relevant.

Benefits and remuneration

You will receive a monthly salary together with a competitive commission structure. Additional benefits mentioned for this role include ongoing training and development, a supportive workplace, staff offers, access to the eir Wellness Programme and Employee Assistance Programme, a €500 employee referral scheme, discounted healthcare, pension contributions, 22 days of annual leave, family-friendly policies, paid leave benefits including maternity and sick leave, tax saver tickets, and a bike-to-work scheme. The employer also highlights enhanced earning potential through staff incentives and a commitment to diversity and inclusion.

Additional information

eir describes this opportunity as a chance to lead a successful store, grow professionally, develop leadership skills, and make a meaningful contribution to the business. The company notes that suitable checks may be carried out on prospective employees, including reference checks and other searches using publicly available information. Reasonable adjustments can be requested during the application or interview process if needed.

Requirements and profile

The ideal candidate should communicate clearly, explain products and services in a simple way, and build trust through confident customer engagement. A genuine interest in mobile technology and telecommunications is important, along with a willingness to stay informed about industry developments. Previous retail or customer-facing experience of 2 to 5 years is preferred, although life experience may also be considered. A relevant diploma or certification would be an advantage but is not essential. Industry knowledge is helpful, and full training will be provided.

Workplace culture

Working at eir means joining a team focused on customer experience and results, with an environment that supports growth, learning, and inclusion.