Retail Consultant

About Early Settler

Early Settler focuses on stylish, contemporary living. The brand offers affordable furniture and homewares designed to help people shape a home they genuinely enjoy spending time in, whatever their personal style.

Why You’ll Enjoy Working Here

Early Settler is looking for people who are enthusiastic about delivering excellent customer experiences. The team values collaboration, shared goals, and a supportive work culture.

• Generous staff discounts on product ranges
• Wellbeing initiatives to help you stay at your best
• Opportunities for career growth and development
• A fun, encouraging, and collaborative team environment

Role Overview

The store is seeking a motivated Retail Consultant to join the team in Wagga Wagga, New South Wales. The role is centered on creating a personalised shopping experience, understanding customer needs, recommending suitable products, and contributing to store sales performance and KPI outcomes such as conversion, customer service scores, and average transaction value.

Key Duties

• Identify what each customer is looking for and suggest products that suit their needs
• Stay current on product details so features and benefits can be explained accurately
• Use upselling and cross-selling opportunities appropriately, including sharing current offers and promotions
• Deliver consistently strong service across every interaction
• Represent the company’s values in every customer conversation
• Maintain store presentation in line with visual merchandising standards
• Handle customer issues promptly and escalate them when required

What Success Looks Like

The ideal candidate enjoys retail, understands the customer journey, and can help turn a customer’s ideas into a finished look. A team-oriented mindset, confidence in sales, and a genuine interest in creating attractive living spaces are all important.

Additional Requirements

• At least 2 years of retail experience, preferably in home or lifestyle products
• Strong ability to connect with customers and help bring their home ideas to life
• Confidence in selling and meeting or exceeding targets
• Excellent communication skills and computer literacy
• Ability to balance customer service with administrative tasks
• Interest in home styling, furniture, or welcoming living spaces is an advantage
• Willingness to live the company values: #WeAddValue, #WeAreDistinctive, #WeMakeItPersonal, #WeAreExperts, and #WeKeepItReal
• Physical capability to regularly lift, carry, and move furniture and other items of different sizes
• Must be an Australian citizen, Australian resident, or already hold a valid visa with the right to work in Australia
• Weekend availability is required, and shifts are rostered as needed

Important Notes

Applicants are thanked in advance for their interest. Because the company receives a high number of applications, only candidates selected for interview will be contacted.

Location

This position is based in Wagga Wagga, New South Wales, Australia.