المسمى الوظيفي

Overview

nimble solutions is hiring a full-time Patient Accounts Representative to support revenue cycle operations for ambulatory surgery centers, surgical clinics, surgical hospitals, and anesthesia groups. The company is growing rapidly through acquisitions and emphasizes a strong workplace culture while serving a large and expanding healthcare client base.

This position offers the chance to work alongside executive leadership at a well-established, market-leading organization focused on improving financial performance and reducing administrative workload for surgical providers.

What You’ll Do

Prepare accurate procedure estimates quickly using patient insurance details, benefit information, and historical data.
Check insurance eligibility and coverage, including Medicare, Medicaid, and commercial plans, to identify the patient’s share of responsibility.
Submit prior authorization requests for scheduled procedures using insurance, benefit, and clinical information.
Speak with patients about their expected out-of-pocket costs and explain available payment arrangements or financial counseling support.
Obtain needed pre-certifications and approvals while making sure documentation is complete and correct.
Use several systems, including practice management tools, to research account details and answer patient questions thoroughly.
Follow HIPAA privacy rules during inbound, outbound, and returned calls.
Collect patient payment details by phone, complete the payment process, and add accurate notes to the account.
Escalate complex issues to a supervisor or management when needed.
Follow all client-specific policies throughout the patient billing cycle.
Respond to requests in a professional, timely manner and complete follow-ups on any open items.

Requirements

High school diploma or an equivalent credential.
Access to dependable transportation.
Strong customer service abilities.
Strict respect for patient confidentiality and privacy requirements.
Careful attention to detail.
Basic computer skills, including familiarity with Excel.
Good organization and time management capabilities.
Clear written and verbal communication skills.

Working Hours and Location

This is an 8-hour weekday role, scheduled Monday through Friday. The position is remote, but candidates living within 30 miles of the Chesterfield office may be considered for a hybrid arrangement.

Benefits

Medical, dental, and vision coverage.
3 weeks of paid time off plus 9 company-paid holidays, including the day after Thanksgiving and Christmas Eve.
401(k) match.

Additional Information

This is a full-time position. The role involves handling healthcare billing and patient account support within a regulated environment, so compliance, accuracy, and professionalism are essential.

Patient Accounts Representative