Manager, SDL - Operations and Enforcement (LIMD)

About the Role

The Levy and Incentives Management Division (LIMD) sits within SkillsFuture Singapore’s Incentives Management and Enforcement Group (IMEG). The team supports the organisation’s broader work to strengthen the Continuing Education and Training (CET) ecosystem through sound grant administration, Skills Development Levy (SDL) collection, and action against fraud and misuse.

LIMD is responsible for driving efficient SDL collection and effective grant management so that the CET ecosystem remains responsive and high quality. Under the SDL Act, employers are required to pay SDL every month for employees who provide services in Singapore. The funds collected are transferred to the Skills Development Fund (SDF), which helps finance workforce upgrading initiatives and training support for employers.

What You Will Do

• Review and enhance policies, operational processes, and systems to improve levy collection efficiency and strengthen enforcement of the SDL Act.
• Use data, patterns, and trend analysis to track performance, refine enforcement approaches, and identify process improvements.
• Carry out detailed analysis and reconciliations to spot higher-risk employers and support accurate, timely SDL collection.
• Work with relevant government agencies to exchange data and intelligence that supports collection and enforcement efforts.
• Plan and implement communication and engagement initiatives that encourage employers to act, understand their SDL obligations, and respond to outstanding payments.
• Oversee the work of service providers or appointees handling collections and compliance audits to ensure service quality is maintained.
• Prepare and deliver reports for internal and external stakeholders, providing updates on progress, outcomes, and key achievements.

What We Are Looking For

• Strong capability in carrying out job responsibilities to the expected standard for the role.
• Up to 5 years of relevant experience in enforcement, auditing, or financial operations.
• Comfort using technology and data analysis to support decisions.
• Ability to develop effective working relationships across divisions and with external stakeholders.
• Flexible and able to respond well to change, disruptions, and new challenges.
• Sound policy judgement, along with strong writing, communication, project coordination, and presentation skills.
• Good analytical ability, especially in Microsoft Excel, including formulas and pivot tables.
• Interest in keeping up with trends that can improve policy and operational processes.
• Self-driven, careful, able to manage multiple tasks, and work independently.
• Knowledge of financial and accounting principles, as well as risk management, will be an advantage.

Additional Information

This is an individual contributor position.

The selected candidate will initially be appointed on a 2-year contract and may later be considered for an extension or for permanent employment.

Applicants are encouraged to create a Careers & Skills Passport (CSP) account and include the public CSP profile in their resume.

Location: Singapore.