المسمى الوظيفي

Role overview

This opportunity is for a partner company, and that employer will handle applications as well as all further steps in the hiring process. The role is for a Manager, Financial Operations in the United States.

You will own the full financial operations lifecycle for a large portfolio of homeowner associations, with responsibility for accuracy, efficiency, and consistently strong service delivery across accounting processes.

The position covers accounts payable, accounts receivable, collections, banking administration, and homeowner accounting. It also requires building repeatable, scalable ways of working that strengthen financial results, operational performance, and customer experience.

This is a mix of hands-on execution and team leadership. You will guide a financial operations team, improve workflows, and push continuous process enhancements across systems and day-to-day operations.

A major focus of the role is automation, AI-enabled efficiency, and standardization to reduce manual work and support growth at scale. You will work closely with stakeholders across functions to solve complex problems, streamline financial operations, and support the organization’s expansion.

Key accountabilities

Direct daily financial operations covering payables, receivables, homeowner accounting, collections, banking administration, and related service areas.
Set, monitor, and report on KPIs, service standards, productivity measures, and customer satisfaction goals.
Manage invoice handling, billing, homeowner account activity, payment processing, and vendor-related tasks.
Oversee collections activity, delinquency tracking, escalation management, and coordination with legal or outside partners when needed.
Supervise estoppel work, resale requests, ownership changes, and other community-related financial services.
Handle banking operations, tax administration, compliance reporting, and documentation that is ready for audit review.
Improve workflows, strengthen scalability, and lead ongoing process improvement efforts.
Own escalations that require cross-functional coordination and resolve complex operational issues.
Introduce automation and AI-based tools to increase efficiency and lower operating costs.
Develop, mentor, and coach team members while building a strong performance-driven culture.

Required background

The role is best suited to someone with a bachelor’s degree in Accounting, Finance, Business Administration, or a closely related area, although that is preferred rather than mandatory.

You should bring at least 5 years of experience in financial operations, accounting operations, banking operations, HOA management, or a similar leadership track.

Strong working knowledge of accounts payable, accounts receivable, collections, financial controls, and operational accounting processes is important.

Experience leading high-volume teams in a service-oriented environment is expected, along with a track record of improving processes and introducing automation or broader operational change.

Strong analytical thinking, organization, problem-solving ability, and attention to detail are essential. You should also be effective at managing multiple stakeholders, collaborating across functions, and communicating clearly in a customer-focused way.

Experience with workflow platforms, financial systems, or automation tools is especially valuable.

Benefits and workplace highlights

Base pay is expected to range from USD 120,000 to USD 140,000 per year, with possible bonus eligibility.
Health, dental, vision, life, and disability coverage are included.
A retirement savings plan with employer contributions may be available where applicable.
Paid time off and paid holidays are offered.
Parental leave and family support benefits are included.
The role offers remote flexibility within the United States.
You will work in a technology-focused environment centered on automation and operational excellence.
There are opportunities to grow your career within a scaling financial operations organization.

Application and hiring notes

The hiring process is managed by the partner employer. Applications are reviewed through an AI-supported matching process designed to shortlist candidates against the role’s core requirements, after which the employer’s internal team handles interviews, assessments, and final decisions.

By applying, candidates acknowledge that personal data may be processed for evaluation and shared with the hiring employer under applicable data protection rules, including GDPR where relevant. AI tools may also assist with application review, resume analysis, response assessment, and signal detection for inconsistencies, while human review remains part of the final decision-making process.

Manager, Financial Operations