Fraud Business Analyst

About the Opportunity

AIB is seeking a meticulous and analytical Fraud Business Analyst to help strengthen fraud prevention, detection, and investigation capabilities. This role sits at the junction of business analysis, technology, and financial crime operations, turning regulatory, operational, and fraud-risk needs into scalable solutions.

The position is suited to someone with experience in fraud, financial crime, or risk, combined with strong business analysis skills. You’ll work with fraud strategy, data, and technology teams, using advanced fraud platforms to build analytics-led solutions that improve customer experience and detection performance.

This role also provides broad exposure to senior stakeholders, cross-functional delivery, and end-to-end project work, offering a strong platform to deepen fraud domain expertise and build technical and functional capability.

Location and Working Pattern

Central Park, Dublin 18. The role is onsite three days per week.

Key Responsibilities

• Collect, assess, and document business, functional, and data requirements for fraud and financial crime initiatives.
• Convert fraud-risk and regulatory needs into practical business processes and system changes.
• Create delivery artefacts such as business requirement documents, functional requirement documents, user stories, AS-IS and TO-BE process maps, and data models.
• Support the deployment and improvement of fraud detection tools, transaction monitoring solutions, and case management platforms.
• Work on fraud-focused use cases including transaction monitoring, fraud detection and prevention approaches, and investigation workflows by analysing patterns, trends, and root causes from data.
• Define operational controls, KPIs, and reporting structures for fraud operations.
• Partner with teams across fraud operations, financial crime, compliance, risk, technology, engineering, product, and data.

What You Need

• 2 to 3 years of experience as a business analyst in fraud, financial crime, or risk analytics environments.
• Good understanding of fraud patterns such as card fraud, payment fraud, account takeover, and mule activity, with exposure to fraud detection, analytics, or decisioning work.
• Experience with fraud platforms such as Featurespace, TSYS, or comparable detection systems.
• Strong analytical ability, including practical use of SQL and large datasets.
• Working knowledge of data flows, data models, and integrations between fraud platforms and source systems.
• Ability to break down complex issues and shape structured, data-led solutions.
• Experience delivering in fast-moving environments with multiple dependencies.
• A proactive, detail-focused approach with strong attention to requirement quality and completeness.
• Proven stakeholder management experience across fraud, operations, and related functions.
• Ability to explain complex fraud and data concepts clearly to both technical and non-technical audiences.

Why Join AIB

AIB offers flexibility in how colleagues balance work and life, supported by a hybrid working model aligned to the role, customer needs, and business requirements.

• Market-leading pension scheme
• Healthcare scheme
• Variable pay
• Employee Assistance Programme
• Family leave options
• Two volunteer days each year

Values and Ways of Working

AIB’s values shape how the team works together: putting customers first, taking ownership of outcomes, simplifying complexity, showing respect, and operating as one team. The role calls for collaboration, initiative, and a commitment to making a meaningful impact.

Additional Information

AIB is an equal opportunities employer and was the first bank in Ireland to receive Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. Reasonable accommodations are available for applicants and employees; requests can be emailed to the Talent Acquisition team.

Unsolicited CVs from recruitment agencies will not be accepted for this role. AIB works through direct sourcing, and agency support is only used when the Talent Acquisition team engages recruitment partners directly.

The application deadline is Tuesday 14 July 2026.