EVP, Managing Director

About BGBx

BGBx is an independent commercial solutions partner serving pharmaceutical and life sciences organizations. The company combines expertise across strategy, science, communications, creative, technology, and data to solve complex healthcare challenges. Its work spans consulting and communications, helping clients define strategy, support launches, connect with stakeholders, and deliver impact across the product lifecycle.

This is a role for someone who values collaboration, innovation, and work that contributes to better outcomes in healthcare.

Role Overview

The EVP, Managing Director leads the Account Services function and serves as the most senior account leader for the agency. This person is responsible for strengthening client partnerships, guiding account strategy, and ensuring the team operates with strong business discipline, sound financial management, and consistent execution.

The position also carries responsibility for team growth and performance, client satisfaction, and overall account expansion. The ideal candidate will have experience operating at the SVP or EVP level, along with a strong record of onboarding, training, and coaching account talent.

Success in this role depends on a growth-oriented mindset and the ability to expand business through deeper client relationships, new opportunities, and strategic collaboration.

Responsibilities

• Lead the Account Services team and build a culture of collaboration, accountability, and high performance.
• Develop and execute account strategies that align with client goals and the agency’s broader objectives.
• Maintain strong client partnerships and ensure a high level of client satisfaction and loyalty.
• Oversee financial discipline across accounts, including budgeting, forecasting, and reporting.
• Communicate clearly and persuasively with both internal stakeholders and client leadership.
• Coach, mentor, and develop team members to strengthen performance and support career growth.
• Manage competing priorities in a fast-moving environment while adapting to changing client and market needs.
• Apply healthcare industry knowledge, including pharmaceutical communications and relevant regulatory considerations.
• Identify issues early and drive practical, effective solutions.
• Use relevant tools and technologies to improve account management and client service delivery.

Requirements

• Proven leadership experience guiding diverse teams in a collaborative, high-performance setting.
• Strong strategic and analytical ability to plan, implement, and evaluate account strategies.
• Demonstrated success in managing client relationships and sustaining long-term partnerships.
• Solid understanding of agency finance, including budgeting, forecasting, and financial reporting.
• Excellent communication and interpersonal skills.
• Experience mentoring and developing account team members.
• Ability to work effectively in a fast-paced environment with shifting priorities.
• In-depth knowledge of the healthcare market and pharmaceutical communications landscape.
• Strong problem-solving mindset with a proactive approach.
• Comfort using tools and technology that support account operations.
• 20+ years of progressive account management experience in advertising and promotions, medical communications, or client-side product management; HCP promotions experience preferred.
• 10 to 15 years of experience managing direct reports.
• Experience working across multiple products, therapeutic areas, and client organizations.
• Bachelor’s degree.
• Must be based in the Tri-State area and available to travel as needed to support client relationships.

Compensation and Benefits

The expected base salary range for this role is $270,000 to $320,000, plus variable incentive compensation. Final pay will depend on location, experience, qualifications, and other role-related factors. Candidates outside the New York City area may receive compensation aligned to the market for their primary work location.

BGBx offers a benefits package that may include health insurance, retirement plans, generous paid time off and holidays, wellness support, life insurance, learning and development resources, and other location-based benefits. The workplace culture emphasizes collaboration, innovation, inclusion, and meaningful contribution to healthcare.

Equal Opportunity

BGBx is an equal opportunity employer and considers all applicants without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status, or any other protected category.